Stacy Tan

About Stacy Tan

Stacy is the SVP of Retail Insights for SupplyPike. She brings a decade of knowledge and experience working directly with Walmart merchandising teams.

Connect with Stacy Tan

About

SupplyPike

SupplyPike helps you fight deductions, increase in-stocks, and meet OTIF goals in the built-for-you platform, powered by machine learning.

View SupplyPike's Website

Webinars

Upcoming webinars and on-demand recordings by Stacy Tan

59 results found

A New Supplier's Guide To Retail Data
Analytics

A New Supplier's Guide To Retail Data

Our retail data experts go over Walmart’s supply chain standards and help you understand the basic replenishment and sales metrics that buyers are looking for.

Overview

  • 59 minutes

  • Walmart

Improving Your OTIF Scores
OTIF
Compliance

Improving Your OTIF Scores

Learn how to identify root causes of low OTIF scores and what you can do to improve your performance.

Overview

  • 1 hour 1 minute

  • Walmart

Responding to OTIF Fines
OTIF

Responding to OTIF Fines

Join SupplyPike’s experts as they simplify responding to OTIF fines. Suppliers will learn about the root causes of OTIF fines and how to dispute invalid fines.

Overview

  • 1 hour 7 minutes

  • Walmart

Being Proactive in Uncertainty
OTIF

Being Proactive in Uncertainty

Join a panel of experts as we talk about best practices to increase visibility into your supply chain and make it strong enough to withstand uncertainty.

Overview

  • 1 hr 6 min

  • Walmart

Alphabet Soup: SSOs, PNEWs, and SPAQs
Analytics

Alphabet Soup: SSOs, PNEWs, and SPAQs

Join Retail Data expert Stacy Tan as she dives into SSOs, PNEWS, and SPAQs during the first session of our Intro to Walmart data series.

Overview

  • 15 min

  • Walmart

Deductions Decoded for New Suppliers
Deductions

Deductions Decoded for New Suppliers

This class goes over Walmart’s deduction and dispute process for new suppliers. Learn about AP deduction codes and identify and dispute them manually or with Deductions Navigator.

Overview

  • 1 hour

  • Walmart

A New Supplier's Orientation to OTIF
OTIF

A New Supplier's Orientation to OTIF

In this workshop, we go over Walmart’s OTIF program and how it affects new suppliers. Learn about OTIF scorecards, and how to stay compliant and prevent chargebacks.

Overview

  • 1 hour

  • Walmart

Managing Your Walmart Deductions
Deductions

Managing Your Walmart Deductions

Rookie and veteran suppliers alike struggle with deductions. Discover how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.

Overview

  • 1 hour 13 minutes

  • Walmart

Walmart's 2020 Sales Trends Q&A
Analytics

Walmart's 2020 Sales Trends Q&A

In this workshop, our resident retail data expert Stacy Tan breaks down the year’s challenges and how they impacted Walmart across departments.

Overview

  • 30 minutes

  • Walmart

Data Lab Fast Pitch
Analytics

Data Lab Fast Pitch

Become your buyer’s go-to supplier with Retail Intelligence’s newest feature: Data Lab! Watch retail data expert Stacy Tan walk you through what Data Lab is and how to use it.

Overview

  • 24 minutes

  • Walmart

OTIF Accountability and You
OTIF

OTIF Accountability and You

Walmart OTIF scores fall into two buckets: Supplier Accountability and Walmart Accountability. Do you know which is which? Learn more in this 30-minute webinar.

Overview

  • 37 min

  • Walmart

Navigating the OTIF Scorecard
OTIF

Navigating the OTIF Scorecard

With Walmart’s new changes to its OTIF program, it launched a new scorecard app in Retail Link™. Learn how to navigate it in this 30-minute webinar.

Overview

  • 26 min

  • Walmart

Deductions Navigator for Kroger Fast Pitch
Deductions

Deductions Navigator for Kroger Fast Pitch

Get full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Kroger! Join Product Owner Ryan Petty as he walks you through using this app.

Overview

  • 30 minutes

  • Kroger

Demographics: Understanding your Target Market
Analytics

Demographics: Understanding your Target Market

Join Retail Data expert Stacy Tan as she dives into Demographics and Store Traits during the second session of our Intro to Walmart data series.

Overview

  • 15 min

  • Walmart

Understanding On-Shelf Availability
Analytics

Understanding On-Shelf Availability

Join Stacy Tan as she dives into on-shelf availability and sits down with Rick West, CEO and Co-founder of Field Agent, as he presents their on-shelf audit results.

Overview

  • 56 minutes

  • Walmart

Know Before You Go: Chat with a Walmart Buyer
Analytics

Know Before You Go: Chat with a Walmart Buyer

Join Retail Data expert Stacy Tan as she interviews Walmart buyer Yoom Dang during the fourth session of our Intro to Walmart data series.

Overview

  • N/A

  • Walmart

Orientation to OTIF for Prepaid Suppliers
OTIF

Orientation to OTIF for Prepaid Suppliers

Join us for an orientation to OTIF for Prepaid suppliers! Learn about being on time, delivery windows, and holding carriers accountable.

Overview

  • 40 min

  • Walmart

Orientation to OTIF for Collect Suppliers
OTIF

Orientation to OTIF for Collect Suppliers

Check out Orientation to OTIF for Collect suppliers! Learn about being collect-ready, confirming orders, and holding Walmart accountable.

Overview

  • 38:02

  • Walmart

Chat with a Replenishment Manager: Catherine McDonnough
OTIF

Chat with a Replenishment Manager: Catherine McDonnough

Walmart’s OTIF program is very strict and allows for very little wiggle room. Sit down with Replenishment Manager Catherine McDonnough and learn how you can stay compliant.

Overview

  • 1 hr 8 min

  • Walmart

Deductions Navigator for Walmart Fast Pitch
Deductions

Deductions Navigator for Walmart Fast Pitch

Get full visibility and create one-click disputes with SupplyPike’s product Deductions Navigator for Walmart! Join retail expert Stacy Tan as she walks you through using this app.

Overview

  • 28 Minutes

  • Walmart

Chat with a Replenishment Manager: Amber Bumgardner
OTIF

Chat with a Replenishment Manager: Amber Bumgardner

Retail Data expert Stacy Tan interviewed Igloo Replenishment Manager Amber Bumgardner about working with Walmart and best practices for replenishment.

Overview

  • 1 hr 1 min

  • Walmart

Retail Intelligence for Walmart Fast Pitch
Analytics

Retail Intelligence for Walmart Fast Pitch

Get full visibility into your Walmart data with Retail Intelligence! Product Owner Stacy Tan walks you through using this app to become your buyer’s favorite supplier.

Overview

  • 24 min

  • Walmart

Orientation to OTIF: How to be In Full
OTIF

Orientation to OTIF: How to be In Full

Join us for an orientation to OTIF for Walmart suppliers! Prepaid and Collect suppliers will learn best practices for being In Full and improving your OTIF score.

Overview

  • 1 hour 2 minutes

  • Walmart

Preventing and Disputing OTIF Fines
OTIF

Preventing and Disputing OTIF Fines

Learning how to prevent and dispute Walmart’s OTIF fines is not a lost cause. Learn more in this 1-hour webinar.

Overview

  • 1 hour 5 minutes

  • Walmart

Document Explorer Fast Pitch
Deductions

Document Explorer Fast Pitch

Document Explorer allows you to store, search, and organize all of your shipping documents in one place! Join Product Owner Carter King as he walks you through using this new app.

Overview

  • 30 minutes

  • Walmart

EDI: What Suppliers Should Know
Deductions

EDI: What Suppliers Should Know

EDI experts explain how suppliers can meet Kroger’s compliance requirements, avoid costly fines from common EDI errors, and use integrations to streamline their processes.

Overview

  • 1 hour 10 minutes

  • Kroger

Netting at Kroger
Deductions

Netting at Kroger

Join Kroger experts Stacy Tan and Peter Spaulding as they dig into frequently asked questions surrounding Kroger’s netting process and how it can affect your bottom line.

Overview

  • 1 hour

  • Kroger

Fundamentals of OTIF
OTIF

Fundamentals of OTIF

Learn about the basics of Walmart’s On Time In Full (OTIF) program in this fundamentals webinar. We talk about OTIF scores and metrics in an hour session.

Overview

  • 1 hour 6 minutes

  • Walmart

Benchmarking Your Walmart Deductions
Deductions

Benchmarking Your Walmart Deductions

Connect with SupplyPike’s Stacy Tan and Melodie Hays on the latest trends Walmart suppliers need to know about navigating the future of the supply chain with Walmart.

Overview

  • 1 hour 10 minutes

  • Walmart

Increasing Instocks: Addressing Walmart’s 2022 Objectives
Inventory Management

Increasing Instocks: Addressing Walmart’s 2022 Objectives

Improving supply chain for the customer is the theme of Walmart’s 2022 Growth Objectives. Uncover key in-stocks strategies with SupplyPike’s experts in this 1-hour webinar.

Overview

  • 1 hour

  • Walmart

Retailer Deductions Compared
Deductions

Retailer Deductions Compared

Take control over deduction disputes, no matter the retailer. Compare Amazon, Walmart, Target, and Kroger fines with SupplyPike’s Retail Experts: Stacy and Allie.

Overview

  • 1 hour 6 minutes

  • Walmart

Back to School with Field Agent
Analytics

Back to School with Field Agent

A supplier’s second-biggest event is the back-to-school season. Field Agent and SupplyPike join forces to unpack in-stocks and shopper strategy before school’s back in session!

Overview

  • 1 hour

  • Walmart

Office Hours: Disputing at Walmart
Deductions

Office Hours: Disputing at Walmart

The professor is in! Stop by the office for extra help on disputing at Walmart. Stacy Tan, Professor of Disputes, is opening up her office to decipher AP deductions at Walmart.

Overview

  • 1 hour 8 minutes

  • Walmart

Buyer Breakdown : The OTIF Scorecard
OTIF

Buyer Breakdown : The OTIF Scorecard

Reframe your perspective on the OTIF Scorecard. Think like your Walmart Merchant Team and drive meaningful results that will move your OTIF score to the next level.

Overview

  • 1 hour 7 minutes

  • Walmart

Deep Dive: SQEP Phase 1
OTIF

Deep Dive: SQEP Phase 1

Explore the first phase of Walmart's Supplier Quality Excellence Program. Watch Stacy Tan discuss Walmart's SQEP compliance guidelines on PO Accuracy and ASNs.

Overview

  • 1 hour 7 minutes

  • Walmart

Benchmarking your Walmart Business: OTIF
OTIF

Benchmarking your Walmart Business: OTIF

Learn from SupplyPike’s Stacy Tan and Allie Truong on the latest trends Walmart suppliers need to know about navigating OTIF with Walmart.

Overview

  • Walmart

A Supplier's Guide: Collect vs. Prepaid
OTIF

A Supplier's Guide: Collect vs. Prepaid

Prepaid or Collect: that is the question. Join Stacy Tan and Allie Truong as they discuss the ins and outs of Prepaid versus Collect shipping at Walmart!

Overview

  • 1 hour 3 minutes

  • Walmart

Target Deductions
Deductions

Target Deductions

Are you aiming to reduce your deductions at Target? Our Target Deduction duo, Stacy and Clint, are breaking down disputing in Target’s Dispute Portal, Synergy.

Overview

  • Target

Fast Pitch Document Explorer
Deductions

Fast Pitch Document Explorer

Finding the correct shipping documents can often be a wild goose chase. Join SupplyPike's Stacy and Carter as they venture into Document Explorer.

Overview

  • 26 minutes

  • General

Future of Deductions
Deductions

Future of Deductions

This new, undefined world of retailer deductions leaves suppliers looking for answers. Our trend forecasters boil down the insights to prepare your deductions team for the future.

Overview

  • 27 minutes

  • General

Deductions Office Hours
Deductions

Deductions Office Hours

Chat live with SuppyPike's Deductions experts for an hour dedicated to answering your burning questions on retailer deductions.

Overview

  • 55 minutes

  • General

Deductions Navigator for Amazon Fast Pitch
Deductions

Deductions Navigator for Amazon Fast Pitch

Gain visibility into your Amazon shipping deductions. Our Amazon magicians walk through creating disputes with SupplyPike’s product Deductions Navigator for Amazon!

Overview

  • 29 minutes

  • Amazon

Office Hours: Conversations with Your Walmart Team
Deductions

Office Hours: Conversations with Your Walmart Team

The professor is in! Join us for an open discussion and Q&A hosted by SupplyPike’s own Stacy Tan on the subject of communicating with your Walmart Team.

Overview

  • 59 minutes

  • Walmart

Walmart Discontinues Settlement Disputing
Deductions

Walmart Discontinues Settlement Disputing

The Walmart Accounts Payable Team announced the end of the settlement process for AP deductions. Suppliers have until May 1st, 2023, to fully transition. Here's what we know.

Overview

  • 1 hour 7 minutes

  • Walmart

Deductions Navigator Fast Pitch
Deductions

Deductions Navigator Fast Pitch

Stop letting retailer deductions take time and resources away from growing your business.  This 30-minute session will cover how to cut disputing down to seconds.

Overview

  • 28 minutes

  • Walmart

Understanding Walmart Allowances and Trade Promotions
Deductions

Understanding Walmart Allowances and Trade Promotions

Discover how to leverage your Walmart Allowances and Trade Promotions. Join SupplierWiki’s Melodie and Stacy for a complete allowances rundown supporting your Walmart business.

Overview

  • 1 hour

  • Walmart

Deductions vs. Compliance Fines
Deductions

Deductions vs. Compliance Fines

Confused about the difference between deductions and compliance fines at Walmart? Join our experts as they walk through some of the key differences and how to dispute them.

Overview

  • 1 hour 7 minutes

  • Walmart

Walmart U.S. and Canada Comparison
Deductions

Walmart U.S. and Canada Comparison

Know the similarities and differences between Walmart U.S. and Canada. Join this 1-hour webinar for all the details to successfully supply to these North America Walmart regions.

Overview

  • 1 hour 5 minutes

  • Walmart

Office Hours with a Former Revenue Recovery Manager
Deductions

Office Hours with a Former Revenue Recovery Manager

The expert is in! Stop by for a full hour of Q&A hosted by SupplyPike’s Jessica Varon, covering her industry knowledge as a former Retail Recovery Manager.

Overview

  • 1 hour

  • General

Walmart's APDP 201
Deductions
Accounting

Walmart's APDP 201

Ready to take your disputing skills to the next level? Join Stacy Tan and Melodie Hays for a 60-minute webinar on disputing different deductions types and other tools in APDP.

Overview

  • 1 hour 8 minutes

  • Walmart

A New Supplier's Guide To Starting Strong
Analytics

A New Supplier's Guide To Starting Strong

Join us as we dive deep into instocks, replenishment, supply planning, and demand planning strategies.

Overview

  • 1 Hour

  • Walmart

Deductions Management 101
Deductions

Deductions Management 101

Learn how to identify deductions, handle A/R and A/P deductions, conduct post audits, and more! They'll discuss common reasons for deductions and answer your questions live.

Overview

  • 1 Hour

  • Walmart

Walmart's APDP 101
Deductions
Accounting

Walmart's APDP 101

Walmart’s Accounts Payable Disputes Portal (APDP) app handles most deduction disputes. Join the SupplyPike team to master APDP and optimize your dispute resolution process.

Overview

  • 1 hour 3 minutes

  • Walmart

Obstacles to Getting Paid: Protecting Your Revenue
Deductions
Accounting

Obstacles to Getting Paid: Protecting Your Revenue

Know the issues that can hinder your receivables being paid in-full. Join Stacy and Peter for this 1-hour webinar on protecting your revenue at retailers like Walmart and Amazon!

Overview

  • 1 hour

  • Walmart

Content Creation with 1WorldSync
Inventory Management
Popular

Content Creation with 1WorldSync

Content management experts are serving up tips for content that engages and converts. Uncover how to create rich content for omnichannel in this 1-hour webinar.

Overview

  • 58 minutes

  • General

Content Optimization with 1WorldSync
Inventory Management
Popular

Content Optimization with 1WorldSync

Get an A+ in your online content scores. In this 1-hour webinar, 1WorldSync and SupplierWiki are covering how to upgrade your content from good to great.

Overview

  • 59 minutes

  • General

Retail Link Recipes: DSS and Luminate
New
Popular

Retail Link Recipes: DSS and Luminate

Discover the future of Luminate! Join experts Stacy Tan and Peter Spaulding as they guide you through Walmart's DSS to Luminate transition.

Overview

  • 1 hour 2 minutes

  • Walmart

Walmart Accounting and Supplier Contracts
Accounting
Deductions

Walmart Accounting and Supplier Contracts

What do supplier contracts have to do with your bottom line? Join this 1-hour webinar for an extensive overview of how to win with your supplier agreement.

Overview

  • 58 minutes

  • Walmart

Fast Pitch: Walmart Audits
Post Audits

Fast Pitch: Walmart Audits

At Walmart, Post Audits can be crippling for a supplier’s business, and they can sneak up out of nowhere. Tune in to hear about how SupplyPike’s new service can help fight back!

Overview

  • 22 minutes

  • Walmart

Articles

Industry expertise written by Stacy Tan

14 results found

Walmart's Auto PO Update Program

Suppliers with good ASN and PO accuracy have been invited to the Auto PO Update Program. The program helps to adjust shorted ASNs to their POs.

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What Is Walmart’s Supplier One?

SupplierOne consolidates Retail Link apps like Item 360 and NOVA to streamline tools, minimize third-party reliance, and enhance omnichannel features.

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Sam's Club Merchandise Category Numbers

Sam's Club merchandise numbers organized by category.

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Executive Level Insight into RevLoss at Walmart

Tracking the performance of retail CPGs is difficult without a bird's eye view. Read more about what revenue loss looks like at the executive level!

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Calculating SQEP Fines by Defect

Walmart's SQEP fines for non-compliant shipments vary based on program phases and defect descriptions. Learn the calculations and avoid revenue loss.

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What Is Walmart’s New Collect Pickup Program App?

Walmart's Collect Pickup Program shifts transportation costs to suppliers. Fees are based on pickup & fuel costs are viewable in a Retail Link app.

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Redisputing Walmart AP Deductions

Redisputing is the process of submitting a dispute that has either been canceled, denied, or is pending supplier action.

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Walmart Announces Luminate to Replace DSS in 2024

Walmart recently announced that starting March 1st of 2024 they will be discontinuing DSS and replacing it with Luminate.

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How to Pitch SupplyPike to Your Boss

Do you love SupplyPike's products but need to convince your leadership? Learn how to pitch SupplyPike to your boss.

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Common Root Causes for Retailer Shortages

Learn how to tackle the seven causes of retail shortages at the source. Uncover how to determine validity and take action to dispute invalid claims.

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How to Pull the Supplier Scorecard in Luminate

With DSS going away in March of 2024, learn how to pull the Vendor Scorecard in Luminate!

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What is a Walmart Distribution Center?

This article provides insight into Walmart's Distribution Centers, diving into their role, functions, challenges, and impact on suppliers.

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What Are EDI Standards?

EDI standards are agreements between users of EDI (Electronic Data Interchange) on how data is to be formatted and communicated.

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Walmart Supplier Help: Who Should I Reach Out To?

Learn how to resolve Retail Link, OTIF, Luminate, or SQEP issues. This guide provides you with the tools and contacts needed to address your concerns.

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In Person Events

In Person Events lead by Stacy Tan

3 results found