Code 99s are Accounts Receivable claims related to OTIF. Invoices for OTIF can be located in High Radius. SPM invoices suppliers monthly for all OTIF-violating cases, and it’s these invoices that come across as code 99s. Purchase orders that affected OTIF for a given time period can be viewed under the PO Details tab within the OTIF Scorecard.
Since code 99s are strictly related to OTIF, to avoid valid claims be sure to always ship on time and in full.
Yes, you can dispute code 99s through the High Radius portal. Walmart often takes a hard stance on OTIF fines so it can be difficult to win these back, but with proper proof documentation, it is possible to successfully dispute.
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