A defective merchandise allowance is a credit directly offset against returns (merchandise cost) from the store. A code 59 occurs when this allowance is listed on the supplier agreement but not included on an invoice.
Yes, Walmart allows disputes for invalid Code 59s through the Accounts Payable Dispute Portal (APDP) if you can prove that the allowance was actually given on the invoice. Otherwise, you will need to reach out to your buyer for assistance with a payback. While APDP technically allows disputes for code 59s, they can be difficult to win.
The common scenario for invalid code 59s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing with your buyer and showing that the correct amount was already withheld can often overturn the deduction.
You can attempt a dispute in the Accounts Payable Dispute Portal (APDP). If that fails then send documentation to your buyer to request payback.
**Allowances are negotiated terms included in the supplier agreement or purchase order and will not be reviewed for repayment through the dispute portal. These deductions must be initiated with supporting documentation and approved by your buyer.
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