Code 15s are generated when there was damage to or a shortage of merchandise on a palletized or shrink-wrapped shipment. The facility signed the freight bill for the pallets, but the pallets were shrink-wrapped and the shortage or damage was within the pallet.
Code 15s are most commonly taken as "re-deducts" after a code 22 or 24 is paid back, so backup is often not readily available.
Yes. Disputing code 15s is difficult, but if you can prove that the shipment was in full or items were packed and loaded correctly then it is worth filing a claim.
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