Code 56s are generated when there is an early buy allowance listed on your Online Supplier Agreement (OSA), but not on the invoice.
Yes, with your buyer.
Code 56s can be disputed with your buyer if you can prove that the allowance was actually given on the invoice.
The common scenario for invalid code 56s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing with your buyer and showing that the correct amount was already withheld can often overturn the deduction.
SupplyPike builds software to help retail suppliers fight deductions, meet compliance standards, and dig down to root cause issues in their supply chain.
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