A volume allowance is given on certain shipments coming through the warehouse. A code 54 occurs when this allowance is listed on the supplier agreement but not included on an invoice.
Only with your buyer. Dispute invalid Code 54s with your buyer if you can prove that the allowance was actually given on the invoice.
The common scenario for invalid code 54s is that your Supplier Agreement states that an allowance is supposed to be given off-invoice, but your EDI provider is actually giving the allowance off-line-item. In this scenario, the correct dollar amount is being withheld from the invoice, just from the wrong place. Disputing with your buyer and showing that the correct amount was already withheld can often overturn the deduction.
Send documentation to your buyer.
**Allowances are negotiated terms included in the supplier agreement or purchase order and will not be reviewed for repayment through the dispute portal. These deductions must be initiated with supporting documentation and approved by your buyer.
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