Code 14s are filed when there was damage to or a shortage of merchandise received at the Walmart facility, and the trailer was sealed and not opened until delivery. Damages and shortages are likely the result of poor packaging or mishandling by the carrier.
Code 14s are most commonly taken as "re-deducts" after a code 22 or 24 is paid back, so backup is often not readily available.
Disputing code 14s is difficult, but if you can prove that the shipment was in full or items were packed and loaded correctly then it is worth filing a claim. Walmart will often deny the claim and provide proof documentation that the shipment was received damaged/short, at which point you would need to use that proof documentation to file a claim with the carrier (if prepaid).
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