Name: Docs First, Disputes Later: ASN, BOL, & POD Musts
Uploaded: 2025-09-23T18:57:42.285539+00:00
Channel: Melodie Hays
Description: Remember this motto: Docs Before Disputes. 📑⚡ Successful revenue recovery hinges on your ability to find and store key documents in an easy-to-reference location. 🔍 🎥 Learn how the right documentation can boost your dispute readiness on SupplierWiki.

📦 Walmart Shortage Deductions—Know What’s Being Withheld 💸

It’s the most common deduction suppliers face—and yes, it’s often repayable. 🔄

Understand the codes, the cause, and how to stay audit-ready. 🔍✅

Find answers to all your Walmart deduction questions on SupplierWiki 💡

[SupplyPike](https://www.supplypike.com/) helps you fight deductions, increase in-stocks, and meet OTIF goals in the built-for-you platform, powered by machine learning.

SupplyPike

Melodie Hays

VP of SupplierWiki

Walmart Shortage Deductions: Why They Happen & What to Know 💡📦

 In the context of Walmart, a shortage deduction is going to be where a retailer is withholding payment from the invoice saying that they didn't receive all or some of the goods and there's going to be a few codes that are involved with this. This is the most common deduction, especially inside of Walmart that suppliers are going to be facing. Thankfully this is going to be most commonly paid back.

‼️ Incorrect item setups = guaranteed headaches. 🫠

Watch the full webinar on SupplierWiki to learn how proper item setups can prevent costly valid and invalid deductions before they hit your P&L. 🎥

Avoid Deductions with Item Setup in Supplier One 🛠️📦

 This one is going to be really helpful for both valid and invalid deductions, confirming your item setups.  You're going to want to make sure that your vendor pack quantities and your warehouse pack quantities are correct because Walmart is going to be checking how much they received, and if those units are not set up correctly inside of, it's not Item Setup anymore, it's Supplier One, but going and making sure that your item setups are correct in there will help you avoid a lot of the deductions in the first place.

Shortage Deductions = Lost Dollars 💸

Wondering why your payments are being sliced?

Here are the top 4 causes we see over and over:

❌ Poor labeling
❌ Receiving errors
❌ Mismatched package types
❌ Invoices arriving before shipments

These slip-ups cost more than you think. Get ahead of them. 📦

Watch the full webinar to avoid these costly mistakes. 🎥

Top 4 Reasons for Shortage Deductions: Avoid These Mistakes! 🚫📦

 What causes this shortage deduction happening? There's typically going to be multiple different reasons such as poor labeling, receiving error, mismatched package types, or the invoice arrives before the shipment. These are definitely the four most common that I will see when working with suppliers.

🔎 A little mystery can be fun … just not when it comes to waiting on revenue recovery. 😅

🔮 Get more visibility into Walmart’s dispute payback timeline with our SupplierWiki team. 💫

Payback Timeline for Disputes at Walmart: How Long Does it Take? 📅 💵

 Just some benchmark information for you guys here. The total average payback timeline from submitted to paid is around 51 days, about 50 or 49 percent of those disputes are actually approved within 7 days. There's kind of a long tail of other deductions that can take up to 45 days to actually be approved, and then typically once your deduction has been approved, it's going to be paid back within a week. So you're going to see that on a check within a week. About 2 percent of approved disputes are going to take longer than 14 days.

Remember this motto: Docs Before Disputes. 📑⚡

Successful revenue recovery hinges on your ability to find and store key documents in an easy-to-reference location. 🔍

🎥 Learn how the right documentation can boost your dispute readiness on SupplierWiki.


Docs First, Disputes Later: ASN, BOL, & POD Musts

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📲 QR codes aren’t just a part of the packaging—they could be your brand’s best storyteller. 📜

🎥 Watch the full webinar on SupplierWiki to see how top brands are turning barcodes into brand experiences.

1WorldSync™ is the leader in Product Content Orchestration. They simplify the creation and distribution of impactful content that's accurate, consistent, and relevant everywhere commerce happens.

1WorldSync

Randy Mercer

Chief Product Officer

Why CPG Brands Are Betting Big on QR Codes 📲🔥

 All kinds of benefits in leveraging a QR code, given that we can stash a bunch of information in there that can power a lot of supply chain oriented activities like recalls, expiration dates on fresh food, all being packed into that QR code.

Today there's a number of different brands that have already adopted the practice of putting the QR code on their packaging and knowing that a consumer is more trained to look for those things and scan them as a way of learning more about that product,

and brands have started to think really hard about it. What is the consumer experience we're going to produce behind that QR code? It sounds like a lot of work, and it is. We're gonna have to change our packaging, swap out one barcode for another,

but the opportunity that you have as a brand to represent your product in a way that is compelling to the consumer, not an opportunity you're going to want to miss. So we're starting to talk to our brands a lot about how do you take advantage of that and use all this content that you've made an investment in as a way to power that consumer experience.

🔍 Scintilla Release Notes—What’s New, Enhanced & Fixed? 🚀📑

Walmart’s updates follow a clear pattern:

✨ New – Fresh features just rolled out
🔧 Enhanced – Improvements & expansions
✅ Resolved – Bugs & issues tackled

Stay informed & maximize your Scintilla experience! 💡📊

Allie Welsh-Truong

SupplierWiki Content Manager

Scintilla Release Notes: New, Enhanced, or Resolved? 🔍🚀

 So you'll see this pattern of new, enhanced, and resolved.
Essentially, Walmart is letting you know, here's what's new. So it's just been rolled out what's been enhanced and resolved. The difference between enhanced and resolved is resolved is tackling some of those bugs or issues that have been reported by suppliers or discovered by the data ventures team, and then enhanced is just building out those features.

⏳ Walmart Billable Overages—Timing Is Everything! 📊💰

Act fast but stay precise! Investigate overages within two years to catch missed payments—but don’t assume too soon.

✅ Allow time for Walmart to process invoices & receive goods
✅ Compare invoices, payments & receiving data
✅ Avoid unnecessary disputes & claim with confidence!

Hudson Bercier

Associate Product Manager

Billable Overages at Walmart: Why Timing Is Key for Accurate Claims ⏳📊

Timing matters here. Making sure to investigate overages that have occurred in the past two years to capture any missed billing opportunities and ensure your claims align with Walmart's invoice timeline. 

You cannot assume that a billable overage is actually a billable overage too quickly, allowing for sufficient time to actually confirm all the goods have been received, the initial payment is on the invoice. This precaution will help avoid any unnecessary disputes and ensure accuracy in your overage claims.

Did we invoice for it? Have they paid us for that? and what is the receiving data say? That way you can see, okay, we've given Walmart ample time to pay for this invoice, to receive the goods that are at the DCs because sometimes there's a bit of a delay in receiving depending on how you ship, and depending on the DC that you're working with.

You want to put a little gap in place to make sure that all that is finalized before you make a judgment on, this PO has a billable overage.

⚠️ Home Depot Suppliers—Beware of Chargebacks! 💰📉

Pricing discrepancies can sneak up and slash your profits. If Home Depot expected to pay less than what’s on your invoice, they’re charging you back for the difference. 📑🔎

Know the reason code, stay ahead, and protect your margins! 🔒

Annalee Foley

Product Manager

Home Depot Pricing Discrepancies: Why Suppliers Get Charged Back 💰⚠️

 So pricing discrepancies are anything where Home Depot expected to pay less than what was the listed amount on the supplier's invoice. They're charging you back for that difference.

The reason code on the remittance or just kind of across the board within merchandise payables for these pricing discrepancies, it's just simply pricing discrepancy. So again, at least you know what the chargeback is there.

🚨 Home Depot Suppliers—Don’t Get Caught Off Guard! 🏠💰

Shortages and pricing discrepancies can drain your revenue faster than you think. 📉

From disputed invoices to trade discount pitfalls, understanding Home Depot chargebacks is critical. 🔑✨

Top Home Depot Chargebacks: What Suppliers Need to Know 🏠💰

 These are kind of our three that we're dealing with at Home Depot. So shortages, pricing discrepancies, and trade discounts. Shortages and pricing discrepancies are really going to be the two that are disputable within Home Depot, within merchandise payables.

 Trade discounts. are those contractual deductions. The two main chargeback types that suppliers will be disputing will be the shortages and pricing discrepancies, and really, honestly, primarily the shortages.

Walmart AP Deductions vs. AR Fines—What’s the Difference? 💵

📌 AP Deductions = auto-sliced from payments
📌 AR Fines = billed first, then deducted if unpaid

Both cut into your cash—know what’s hitting your check! 🧾💡

Walmart AP Deductions vs. AR Fines: Don’t Get Caught Off Guard! 💰⚠️

 What's the difference between Walmart's AP deductions and AR fines? So deductions are basically going to be taken from your payment from Walmart.

It's going to get just automatically deducted from your check versus compliance fines are going to be things that you are actually billed, and if you do not pay that bill through High Radius, then it's actually going to be deducted from your check, so compliance fines or AR fines are seen as something that you owe Walmart and therefore you have to pay them for it, versus deductions are just automatically taken from whatever  they pay you. 

MDC Shortcut = Revenue Shortfall 🚫‼️

Mass Dispute Creation in APDP sounds efficient—but skipping proof docs? That drops your win rate from 80% to 8%. 😬

Don’t let speed sabotage your success. Catch the full breakdown in our SupplierWiki webinar. 🎥

APDP Mass Dispute Creation: Watch Out for the Proof Doc Limitation! 🚧👀

 One thing that we found out inside of APDP is they also offer mass dispute creation or MDC  where you can actually go and dispute I think it's about 100 different deductions at a single time. The only limit for that is that it doesn't allow for you to attach proof documentation, which takes the average win rate where you submit proof is like 80 to 87 percent for shortage related deductions, all the way down to 8.

So if you are not attaching proof documentation to something like a shortage deduction, you are severely undercutting your potential success for winning that dispute.

Docs First, Disputes Later: ASN, BOL, & POD Musts

Get the Full Content for Free

How to Dispute Shortages at Walmart

How To Dispute Shortages at Walmart

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