Walmart's Newest Changes for Suppliers: APDP

Learn more about the APDP Retail Link app

Learn how to find the new app, navigate the APDP dashboard, and dispute a deduction.

Walmart’s New Accounts Payable Disputes Portal (APDP)

2021-09-24

On September 27, 2021, Walmart launched its new Accounts Payable Disputes Portal (APDP) in Retail Link to replace Direct Commerce, Inc. (DCI).

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Navigating the Accounts Payable Disputes Portal (APDP)

2021-10-11

Learn about navigating Walmart's new Accounts Payable Disputes Portal (APDP) app in Retail Link. We dive into the dashboard and dispute details.

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How to Dispute a Deduction in the APDP App

2021-10-11

Walmart's new Accounts Payable Disputes Portal is here! Learn how to dispute a deduction in the APDP app in this step-by-step article.

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Upcoming Webinars on APDP

Come ask your questions on Walmart's new dispute portal on Retail Link.

Upcoming

All About Walmart’s APDP App

Walmart has launched its new Accounts Payable Disputes Portal (APDP) app in Retail Link to replace Direct Commerce. Join us on October 28th to dig into this app and how it works.

Overview

October 28th
10:00 AM - 10:45 AM

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Quick Deduction Disputing Guide for APDP

Check this reference to see what deductions you can dispute and what you should use to dispute.

Please note that all AP deduction codes are visible and available for creating disputes in APDP. We have seen suppliers have some success disputing some codes in certain scenarios even if Walmart says those codes are not reviewable, so it remains to be seen how strict Walmart will be in enforcing those rules.

Deduction Code	Deduction Description	Disputable in APDP
Code 10	Price Difference as Documented (Allowance Difference)	✅
Code 11	Pricing Overcharge (Price Difference between PO and Invoice)	✅
Code 13	Substitution Overcharge	✅
Code 21	Concealed Shortages	✅
Code 22	Goods Billed not Shipped	✅
Code 24	Carton Shortage/Freight Bill Signed Short	✅
Code 25	No Merchandise Received for Invoice	✅
Code 28	Carton Damaged/Freight Bill Signed Damaged	✅
Code 51	Promotional Allowance Display/Fixture Allowance (PA)	❌
Code 52	Volume Allowance (VA)	❌
Code 53	Truckload Allowance (TA)	❌
Code 54	Warehouse Allowance (WA)	❌
Code 55	New Location Allowance (OL or SA)	❌
Code 57	Quantity Discount	❌
Code 58	Shortage Recovery Rate	✅
Code 59	Defective Merchandise Allowance (DM)	❌
Code 73	Duplicate Payment (dispute in High Radius)	❌
Code 92	Mdse. Return (Overstock/Recall)	✅
Code 93	Mdse. Return (Damaged Merchandise)	✅
Code 94	Goods Returned/Defective Merchandise	✅
Code 99	OTIF (dispute with documentation to the merchant team)	❌
Code 150	Softgoods Defective Allowance	✅
Tax Corrections	An invoice deduction; search these by the invoice number rather than the claim number.	✅
Cash Discounts	An invoice deduction; search these by the invoice number rather than the claim number.	✅
Post Payment Audit (PPA)	Not disputable in APDP	❌
Remittance Advice deductions	Not disputable in APDP	❌

Get Live Help from an Expert (at no cost)

Set up some time to dig into your deduction data and ask your questions on Walmart's new Accounts Payable Dispute Portal.

Understand Where your Deductions are Coming from

See what deduction codes are impacting your bottom line the most, when they happened, which items they are coming from, and more.

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Understand Where your Deductions are Coming from

Dispute 10 Deductions in 1-Click (on the House)

Find deductions that are costing you the most money and submit them to Walmart to get paid back.

As part of your review with an expert, we include a free trial so that you can take your learnings and apply them right away.

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