Invoice Code Numbers and Contact Information at CVS

Learn About: 

• How to recognize deductions in the CVS Vendor Portal

• Some of the most important Invoice # prefixes

• How/where to dispute those invoice numbers

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In the Payments section of the CVS Vendor Portal, Deductions (a.k.a. WarehousePayables) can be found by clicking the dropdown button beside each Vendor Payment. Within each of these POs, you can see the business credits and debits, but they are not broken down by type.

The table below is adapted from CVS's supplier-facing document, the Vendor Contact List, with some changes to help facilitate contact integration.

This list will help suppliers understand the meaning behind each code, breaking them down into their types/departments and the relevant contact and/or dispute portal/email(columns 3 and 4). Where applicable, as well, the key numerical identifiers at the beginning and/or end of certain codes have been included (columns 1 and 2).

Invoice # Begins With	Invoice # Ends With	Department/Type	Contact/Where to Dispute (in case of RevLoss)
00 (10 numeric digits)	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
18 (10 numeric digits)	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
AD	-	Co-Op Advertising	No Longer used - Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
AI	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
ASN	-	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
ASTV	-	CPFR	CPFR@CVSCaremark.com
AT	-	CPFR	Abdoul Fall - abdoul.fall@cvscaremark.com
B	6-7 numeric digit	Profit Recovery	Email - cvs@ap-audit.com
BB	-	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
CC	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
CD	-	Profit Recovery	Email - CVSPostAudit@cotiviti.com
COUPONS	-	Co-Op Advertising	No Longer used Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
CVS	-	Co-op Coupons	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
CWP	-	Returns Dept	Email - RXReturnsCredits@CVSHealth.com
D or DM	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
DEBIT BALANCE CVS	-	Warehouse Payable	SAP Vendor Portal
DEBIT BALANCE	-	A/P Control	See PBM, Control & Analytics (apinquiries@cvshealth.com & apcontrolapcontrol@cvscaremark.com)
DSB	-	Profit Recovery	Email - Heather.DeAngelis@CVSHealth.com
DTS	-	Profit Recovery	Heather.DeAngelis@CVSHealth.com or Kerry.Plouffe@CVSHealth.com
GENBIL RX	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
HI	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
LOG	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
MCR	-	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
NAV	-	Returns Dept	Email - VendorReconciliationRequests@cvshealth.com
OTIF	-	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
P	(FEE)	Returns Dept	Email - RXReturnsCredits@CVSHealth.com
P	(6-7 numeric digit)	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
PAY PER SCAN	-	Supply Chain Performance	Email - supplychainperformance@cvshealth.com
PIMMS	-	A/P Control	See PBM, Control & Analytics (apinquiries@cvshealth.com & apcontrolapcontrol@cvscaremark.com)
PR	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
PRSCDA	-	Profit Recovery	Email - -Heather.DeAngelis@CVSHealth.com
QAA	-	Profit Recovery	cheri.redman@cvshealth.com & daniel.cleary@CVSHealth.com
QAT	-	Profit Recovery	becky.lambert@cvshealth.com
R	-	Returns Dept	Email - VendorReconciliationRequests@cvshealth.com
RX	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
RX MCR's	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
RX UNSALEABLES	-	Returns Dept	Email - Vendor.RXResponse@CVSHealth.com
SB	-	Returns Dept	Email - Vendor.RXResponse@CVSHealth.com
SBHF or SBWF	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
SBOR or SBORDC	-	Profit Recovery	Heather.DeAngelis@CVSHealth.com or Kerry.Plouffe@CVSHealth.com
SCP	"AS" or "OT" or "SP"	Supply Chain Performance	Traverse
SG	-	Quality Assurance	cheri.redman@cvshealth.com
STRBR	-	Quality Assurance	linda.cimbron@CVSHealth.com
Sales Tax resale certificates and W9 information	-	Tax Department	Jay.Metzger@CVSHealth.com or Schubert.Claude@CVSHealth.com
VENDORS ON HOLD	-	A/P Control	See PBM, Control & Analytics (apinquiries@cvshealth.com & apcontrolapcontrol@cvscaremark.com)
WMO (Weights and Measures Violations)	-	Legal Dept.	linda.cimbron@CVSHealth.com
FSI	-	Co-Op Advertising	Email - Invoices in Image Silo (Co-OpBackupRequests@CVSHealth.com)
"V," "W," or “X”	-	Direct Store (DSD) Payables	SAP Vendor Portal

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