Order Management in Walmart's Supplier One

By Danielle Gloy, Content Writer

Last Updated June 12, 2025

4 min read

The Order Management platform provides a place for suppliers to track, review, and manage their purchase orders (POs).

Managing POs in Supplier One

Step 1: Accessing the Order Management Dashboard

To begin, navigate to the Order Management dashboard by selecting “Order Management” from the left-hand navigation menu.

1. The Order Management dashboard serves as the control center for handling your incoming and ongoing POs. From here, you can:

Access detailed PO information, including quantities, ship-to locations, and due dates.
Track order fulfillment status.
Monitor real-time updates on shipment tracking.

It’s important to note that while the Order Management dashboard provides visibility, any PO modifications or operational changes must still be made in NOVA, a process that may change in the future.

Related Reading: PO Creation Within NOVA

Step 2: Viewing a Specific PO

Once inside the dashboard, you can access your orders directly from the main dashboard or you can use filters to refine your search based on PO number, date range, order type (Owned vs. DSV), or order status.

Understanding Order Types

In Supplier One, all purchase orders fall under two primary categories:

1. Owned Orders – These are the conventional POs that Walmart places for products that are owned by Walmart and stocked on its floors or in its warehouses. Upon receipt, it is the supplier’s responsibility to deliver the order according to negotiated terms.

2. DSV (Drop Ship Vendor) Orders – DSV orders differ from owned orders in that they are shipped by the supplier to Walmart customers on behalf of Walmart. Suppliers drive price, fulfill orders, and report tracking status, while Walmart maintains merchant of record status.

Example: Viewing Owned, Domestic POs

Navigate to the Order Management dashboard and locate the order you want to view.

Click on the PO number to open the order details page.
Inside the PO details page, you will see the order details and item information.

Order Details

This section includes important shipping and fulfillment details such as:

MABD (Must Arrive By Date) – The deadline for order delivery.
Original MABD – The initial delivery deadline before any updates.
Freight Terms – Specifies if the order is prepaid (supplier arranges shipping) or collect (Walmart arranges shipping).
Department – The Walmart department responsible for the order.
Channel – Specifies whether the order is for stores, fulfillment centers, or another Walmart channel.

Item Information

This section provides key details about each item in the order, including:

Walmart Item Number – Unique identifier for the item.
Total Ordered Weight (lbs) – The total weight of the ordered item.
Total VNPK Order Quantity – The number of vendor-packed units ordered.
Total WHPK Order Quantity – The number of warehouse-packed units ordered.
VNPK Cost – Cost per vendor packed unit.
VNPK Order Cost – Total cost for all vendor packed units in the order.
VNPK Received Quantity – Number of vendor packed units received.
WHPK Received Quantity – Number of warehouse packed units received.
Store Count – The number of stores receiving the item.

Step 3: Tracking Order Status

Once a PO is created, monitoring its progress helps suppliers anticipate potential delays and take necessary actions to stay in line with Walmart’s shipping standards. Tracking is only available for Owned Orders, not DSV Orders.

Example: Tracking Owned, Domestic POs (cont.)

1. Continuing on from the order details page, click on the ‘Track’ button in the top right corner.

2. This will open the Order Tracking Dashboard, where you can see:

When the order was created.
When Walmart received the supplier’s EDI submission.
Whether the order was gated into a Walmart distribution center (DC).
When Walmart received the order.
When the order was closed.

Step 4: Checking Sent and Received PO Details

For suppliers utilizing Electronic Data Interchange (EDI), knowing when a PO was sent and received is extremely important because it enables you to be able to control order timing.

1. Inside the Order Management dashboard, click on the PO you need to review.

2. Locate the EDI status and Order status sections.

When you click on the “Sent” button under EDI status it will display the date and timestamp of when the PO was sent and received in your EDI portal.

If a PO has not been received properly, suppliers may need to:

Check their EDI portal to verify transmission.
Contact their Walmart replenishment manager in case there are any discrepancies.