The lowdown on OTIF fines 🤠

👋 Howdy partner,

It’s time to buck those OTIF fines 😤

Whether you're a seasoned supplier or just getting your boots dirty in the retail game, it’s important to understand OTIF requirements to keep your revenue safe from pesky fines.

What’s OTIF?

OTIF stands for On Time In Full—a standard set by retailers like Walmart that measures how well suppliers deliver goods on time and in the right quantities. It's a simple concept, but the stakes can be high, especially if you're missing the mark!

At Walmart, OTIF is a big deal. In Walmart’s words:

“When orders are sent to suppliers, it’s critical for suppliers to fill, ship, and deliver orders to Walmart on time. OTIF measures how effectively a supplier is achieving this.”

So how can you achieve this? Let’s talk about it! ⬇️

💡 Why Disputing Walmart OTIF Fines Matter

Time to Round up those Fines

The best cure for OTIF fines is prevention by ensuring you meet delivery appointments with the correct amount of goods.

What does it mean to be On Time?

Walmart’s replenishment system is designed for “just in time” delivery. Early or late deliveries lead to congestion in the supply chain.

What does it mean to be In Full?

A PO is considered In Full if Walmart receives 100% of all ordered cases. The current overall In Full goal for all departments is 95%.

To see exactly how your OTIF scores are looking, regularly check your OTIF scorecard, which you can access by logging into Retail Link > Apps

> OTIF Scorecard.

If you are hit with OTIF fines, make sure you investigate them! There are scenarios where fines could be invalid, and if you don't dispute them, you're leaving revenue on the table.

💡 How to Dispute Walmart OTIF Chargebacks

Retailer News 🗞️

SupplierWiki is evolving to better support CPG suppliers by shifting from live webinars to an expanded library of on-demand resources. Our growing collection of on-demand webinars, ebooks, cheat sheets, and articles allows suppliers to access expert insights at any time.

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Rick’s Tips💡

“Revenue recovery isn’t for the faint of heart. It takes a lot of grit and teamwork. Check out this article on building a multifaceted revenue recovery team to take back the money you’ve earned. And if you need a little extra help, SupplyPike now has deduction management solutions for suppliers in Walmart, Target, Amazon, Kroger, CVS, Home Depot and Lowe’s!”

Let’s Circle Back

🤝 Say Howdy to the Team: Jake Smith

1) What is your role in SupplierWiki?

I’m the Lead Graphic Designer on the team.

2) What is your favorite task to do at SupplierWiki?

I love making illustrations for our webinars! It’s always a fun challenge to take an abstract supply chain concept and make it visually dynamic and easy to understand.

3) What’s your favorite way to unwind after a busy day at work?
I really enjoy watching a good show with my wife, reading, or tending to my various little hobbies.

4) If you could live anywhere in the world, where would you choose?
Lowell, Arkansas (I’m a very lucky man)

5) If you were stranded on a deserted island, what three items would you want to have with you?
A knife, a spool of rope, and a fully-fueled airplane outfitted with GPS and autopilot.

6) What’s one book, movie, or TV show you think everyone should experience at least once?
Dark (Netflix TV show)

7) What is a fun fact not many people know about you?
I went on a train ride once as a kid, and on our 1.5-hour round trip, we managed to hit two cars. Everyone was alright, thankfully!

With ♥️,
SupplierWiki