Learn how to choose shipping methods, find the right carriers, avoid non-compliance fines, and optimize freight strategies as a CPG supplier. 

ASN Accuracy at Walmart and Amazon 

What is an ASN?

Kinds of EDI 856

EDI 856: Advance Ship Notice/Manifest

The Structure of EDI 856 ASNs

Learn about:

-   ASN validation at Walmart

-   Walmart's new ASN business rules

-   ASN best practices

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An [Advance Shipping Notice](https://www.1edisource.com/blog/what-is-an-advanced-shipping-notice-and-why-does-it-matter/) (ASN), also known as [EDI 856](https://supplierwiki.supplypike.com/articles/edi-856-ship-notice-manifest), is a document used to transmit information about a shipment to a customer before its delivery. For Walmart suppliers, ASN expectations are changing as Walmart updates its ASN business rules.

ASN Validation at Walmart
-------------------------

Walmart's ASN validation process involves three EDI documents:

-   EDI 856 (Advance Shipment Notice)

-   EDI 997 (Functional Acknowledgment)

-   EDI 824 (Application Advice)

The unique progression of each ASN is contingent upon the success of each step in the validation process. When a supplier sends an **ASN (EDI 856)** to Walmart, they will receive a **Functional Acknowledgment (EDI 997)** in return. This document informs the supplier of one of two things:

1.  The acknowledgment was successful, and Walmart accepted the data

2.  The document was rejected, and Walmart's system is unable to read the data

If the supplier receives a 997 rejection, they must correct the document and resend it. If the supplier receives no 997, this could indicate an issue that prevented the ASN from being processed or that the ASN was never sent. If this happens, Walmart recommends that the supplier review their EDI Sender/Receiver IDs or contact their EDI support team for help.

Once a successful 997 is received, the supplier should still monitor for an Application Advice (EDI 824) transmission. An EDI 824, sent with the text ERROR or WARN, indicates an issue with the ASN that needs to be addressed, such as a missing or invalid UPC, invalid GLN, etc. It's important to address both errors and warnings, but errors are more urgent.

An EDI 824 received without the error/warning text means Walmart considers the ASN as a complete ERROR, meaning that the document was fully rejected. Walmart defines WARN/ERROR as the following:

-   Warn = The data in the ASN failed a business rule, but the failure is not critical. This means Walmart can still utilize the ASN data. Correcting warnings and resending the ASN is best practice and strongly recommended by Walmart. 

-   Error = The ASN data was fully rejected and cannot be utilized by Walmart. Errors should be corrected immediately and resent (before the shipment arrives at a Walmart distribution center).


**Related Reading:** *[EDI for Retail Supply Chains Cheat Sheet](https://supplierwiki.supplypike.com/unlock-your/edi-for-retail-supply-chains-cheat-sheet)*

Walmart's New ASN Business Rules
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As of May 2024, Walmart has implemented more stringent ASN standards to align its business rules with its EDI mapping guides. Walmart states these changes will allow "more of the ASN data to be used and aid with automation and freight tracking."

These changes will result in more data on ASNs being scrutinized for correctness and an increase in 824 transmissions with error and warning messages. However, Walmart states that the new error and warning 824 transmissions (also appearing in the ASN dashboard in Retail Link) will not result in new SQEP charges. It should be noted that it has been Walmart's process to implement a standard, then begin tracking compliance, and eventually levy fines/charges.

### ASN Dashboard in Retail Link

With these new expectations, Walmart is increasing visibility into the causes behind 824 transmissions within the Advance Shipment Notice Dashboard in Retail Link.

Within the Advance Shipment Notice Dashboard, the IDOCS tab on the left-hand side provides insight into ASN compliance. On this page, you can use the Coverage chart to see what percentage of your POs were shipped with/without an ASN. Toggling to Exception Distribution on the same chart allows you to see what percentage of ASNs resulted in an error or warning notification from Walmart.

The Exception Distribution chart shows 824 transmissions separated by type of error or warning (e.g., Invalid PO Number, Invalid Shipment Date, etc.). This will allow you to pinpoint particular pain points in your ASN process or identify recurring errors.

Walmart has an ASN 824 Resolution Guide (also called IDOCs Error - Quick Reference Guide) to help suppliers quickly identify and decipher error and warning messages they receive on ASN 824 transmissions.

**There are several ways you can access the ASN 824 Resolution Guide in Retail Link:**

-   Retail Link > Apps > EDI-B2B > EDI 824 Application Advice--ASN Rejections

-   Retail Link > Apps > Advanced Shipment Notice Dashboard > Information button in top right-hand corner > Helpful Information > 824 Resolution Guide

-   Retail Link > Apps > Advanced Shipment Notice Dashboard > IDOCS > Exception Distribution > Help button 

ASN Best Practices
------------------

Understanding Walmart's ASN expectations and best practices can help you avoid ASN errors and warnings in the first place. Walmart expects all ASNs to arrive on time and error-free. To make that expectation a reality, Walmart outlines three areas suppliers should focus on. Every ASN sent to Walmart should be:

**Timely** — ASNs must arrive on time. Walmart considers an ASN to be on time if the transmission:

- Arrives before the gate-in time of the shipment/trailer at a Walmart facility 

-   Passes all validation rules (or all issues have been corrected and resent before gate-in)

**Accurate** — Walmart holds suppliers accountable for the accuracy of ASNs. The supplier should ensure that each ASN has the following: 

-   Lines on the PO match the ASN

-   Items included on the ASN align with the physical shipment

-   Quantity on the ASN matches the physical shipment that arrives at the distribution center

**Complete** — Walmart considers an ASN to be complete if: 

-   The ASN includes all content outlined in the Walmart mapping guides

-   The data provided is complete and correct

**Related Reading:** *[SQEP Handbook](https://supplierwiki.supplypike.com/unlock-your/sqep-handbook)*

Stay Informed with SupplierWiki
-------------------------------

As a supplier, staying up-to-date with the latest processes, guidelines, and best practices is crucial for maintaining compliance with Walmart. SupplierWiki is your go-to resource for all the information you need to navigate Walmart's requirements and stay informed about industry updates.

[Sign up for our weekly newsletter](https://supplierwiki.supplypike.com/) to receive the latest updates, insights, and resources directly to your inbox!

What is an ASN? Understanding Walmart's Updated Validation Process

ASNs and PO Accuracy in the Supplier Quality Excellence Program (SQEP)

The Role of ASNs in the Amazon Fulfillment Process

Creating an ASN in Amazon Vendor Central

ASN Submission and Labeling Workflow at Amazon

Editing and Managing ASNs at Amazon

EDI for Amazon ASNs

Amazon ASN Accuracy & Chargebacks

How Amazon’s ASN Chargebacks are Calculated

How to Prevent Amazon ASN Chargebacks

ASN Chargeback Recovery at Amazon

Bolstering Your Recovery Process at Amazon

Compare and Contrast: ASNs at Walmart vs. Amazon

For CPG suppliers, shipping to Walmart and Amazon, the world’s two largest retailers, isn’t simple. Getting your Advance Ship Notice (ASN) documentation right isn’t simple either.  