Slide Decks

Exclusive content and utilities to help you crush retail.

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Content Creation with 1WorldSync

Free Resource

Content Creation with 1WorldSync

Your product page may be the first (and last) chance to engage and convert customers, so putting your best foot forward is crucial. 

The stats don’t lie; 70% of consumers bail on their online purchases due to poor content.  Learn the components required to make the right first impression and ultimately create rich content that increases average order size and reduces return rates.

SupplyPike Fast Pitch: Compliance at Walmart

Free Resource

SupplyPike Fast Pitch: Compliance at Walmart

SupplyPike automatically uncovers low compliance scores and spots trends with actionable insights. View potential OTIF and SQEP fines that may be invalid and download documentation to help reverse those fines. Learn how to prevent and dispute compliance fines in a fraction of the time. 

Amazon Shortages and Price Claims

Free Resource

Amazon Shortages and Price Claims

Learn how to proactively avoid shortage deductions and dispute them effectively while gaining insights into navigating valid and invalid price claims.

Walmart's OTIF 201

Free Resource

Walmart's OTIF 201

Whether you ship Collect or Prepaid, Walmart suppliers know the difficulties of meeting that 98% In Full and On Time standard. Turn those supplier challenges into savings opportunities. 

Walmart's Supplier One

Free Resource

Walmart's Supplier One

Walmart announced that select suppliers will have early access to Supplier One, a new platform that encompasses some of the functionality of some Retail Link Apps like NOVA and Item 360. Our experts have put together a slide deck outlining Supplier One, its main features, and best practices.

Retail Link Apps for SQEP

Free Resource

Retail Link Apps for SQEP

Get a comprehensive overview of apps like the SQEP Dashboard, FIXit, HighRadius, and others as well as how they are integral to being a best-in-class supplier at Walmart. Stay ahead of new changes in the compliance program by getting a firm grip on the essential tools Retail Link provides. 

Amazon Co-Op 101

Free Resource

Amazon Co-Op 101

Amazon Co-Op, also known as Contra CoGS, is a program designed to aid vendors and suppliers in promoting products, increasing brand visibility, and covering costs like inbound freight and damaged returns. It encompasses three main activities: Marketing & Promotion, Freight Allowance, and Damage Allowance. 

Fast Pitch: SupplyPike for Walmart

Free Resource

Fast Pitch: SupplyPike for Walmart

Stop letting Walmart deductions consume your time and resources and learn how to cut disputing down to seconds!

Download the Fast Pitch: SupplyPike for Walmart slide deck and follow along as Allie Truong and Peter Spaulding demo the product that has won over $500M in disputed fines for suppliers! Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon. 

Target Compliance 201

Free Resource

Target Compliance 201

Download our Target Compliance 201 slide deck to gain a clearer understanding of Target’s compliance policy and become proficient in advanced strategies for navigating it effectively. 

SupplyPike Fast Pitch: Winning Back Retailer Deductions

Free Resource

SupplyPike Fast Pitch: Winning Back Retailer Deductions

Stop letting retailer deductions take time and resources away from growing your business.  Learn how our deductions solution has won over $500M in disputed fines for suppliers and cuts disputing down to seconds! 

Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon. 

Fast Pitch: Walmart Compliance with SupplyPike

Free Resource

Fast Pitch: Walmart Compliance with SupplyPike

SupplyPike automatically uncovers low compliance scores and spots trends with actionable insights. View potential OTIF and SQEP fines that may be invalid and download documentation to help reverse those fines.

Our Fast Pitch webinar highlights the key features of SupplyPike's Compliance solution. Use the slide deck to follow along with the recording!

Deep Dive: Walmart’s Secondary Packaging Guide

Free Resource

Deep Dive: Walmart’s Secondary Packaging Guide

After Walmart released an updated version of their Secondary Packaging Standards on April 5, 2023, suppliers had to adjust some of their business practices. Download the slide deck for an overview of these changes, focusing especially on new requirements and restrictions unique to this issue of the Packaging Standards.

Office Hours: Life after Settlement Disputing at Walmart

Free Resource

Office Hours: Life after Settlement Disputing at Walmart

Walmart retired settlement disputing on May 1 and encouraged suppliers to move towards Mass Dispute Creating (MDC) within APDP. Unfortunately, this tool results in suppliers potentially losing significant amounts of revenue. 

Download the slide deck to follow along with the recording of our in-house Walmart expert, Eric Smith answering specific questions around the end of settlement for a full hour during this office-hours style webinar.

Common Target Compliance Fines

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Common Target Compliance Fines

When Target released their new Compliance Policy, effective at the beginning of FY 2022, it caught some suppliers off guard. Our experts have compiled highlights of the new policy and some common pain points for Target suppliers.

Fast Pitch: SupplyPike for Target

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Fast Pitch: SupplyPike for Target

Gain complete visibility and create one-click claims with SupplyPike's product for Target!

Walmart's APDP 201

Free Resource

Walmart's APDP 201

Learn practical tips and best practices to help participants resolve deductions disputes efficiently and effectively. Download our slide deck for a better understanding of how to use the APDP app to manage deductions disputes, reduce errors, and optimize supply chain processes.

AP Accounting 101 for Walmart Suppliers

Free Resource

AP Accounting 101 for Walmart Suppliers

SupplyPike's Melodie Hays and Peter Spaulding spotlight the accounting processes that have the greatest impact on your Walmart business. 

If you have questions about the difference between Accounts Payable and Account Receivable errors, our team has you covered. We also cover APIS, supplier agreement terms, and demystifying disputes.

Office Hours with a Post Audits Manager

Free Resource

Office Hours with a Post Audits Manager

Join our SupplyPike experts as they dedicate a full hour to answering your deductions and post-audits questions. Use the slide deck below to follow along with Annette, our industry expert across several categories, as she dives deeper into your queries.

SupplyPike Fast Pitch: Post Audit Service

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SupplyPike Fast Pitch: Post Audit Service

The dollar amount of Post Audits at Walmart can reach into the six-figure range. After a few of these in a given year, a supplier may be hard pressed to find a solution that doesn’t involve assembling a whole team to fight the charge. A significant portion of Post Audits is usually invalid and can be won back with the right documentation. 

Now, SupplyPike will be expanding its revloss service into the realm of Post Audits, coming alongside your business to help win back as much of these charges as possible.

SupplyPike Fast Pitch: Automating and Preventing Walmart Deductions

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SupplyPike Fast Pitch: Automating and Preventing Walmart Deductions

Stop letting retailer deductions take time and resources away from growing your business. Use the slide deck to follow along with the recording as Melodie Hays, VP of Marketing, will demo the product that has won over $30M in disputed fines for suppliers! 

Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.  

Deep Dive: Amazon Dispute Timeliness

Free Resource

Deep Dive: Amazon Dispute Timeliness

Suppliers often find that although they have followed the dispute process correctly, many shortage disputes are rejected solely because of timeliness.

Target's Synergy 101

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Target's Synergy 101

Synergy, formerly Vendor Dispute Tracking or VDT, allows Target suppliers to track and dispute deductions. Access the slide deck to follow along with the recording and learn how to make disputing claims and invoices a breeze!

Addressing Retailer Fulfillment Issues

Free Resource

Addressing Retailer Fulfillment Issues

Learn how to successfully manage fulfillment issues for Walmart, Target, Amazon, and Kroger. Delve into the best practices for all retailers and learn how to prevent common bottlenecks. 

Post Audit Playbook for Walmart Suppliers Livestream

Free Resource

Post Audit Playbook for Walmart Suppliers Livestream

On average, the cost of a Walmart audit is $75,000 and reaches into the millions for larger suppliers. 

Our expert, Annette Powell, has spent her career playing offense and defense regarding post-audits! Check out the slide deck to follow along with the recording. Learn about insights and best practices, documentation, and working with audit teams. With our help, you can unlock the secrets to Walmart audit success.

Partners Online Recipes That Every Supplier Should Know

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Partners Online Recipes That Every Supplier Should Know

Partners Online is the hub for all retail data, documentation, communication, and more that suppliers need to manage their business with Target. Learn how suppliers' visibility empowers them to analyze their data and provide valuable insights to their buyers.

Ultimate OTIF

Free Resource

Ultimate OTIF

Whether you ship Collect or Prepaid, Walmart suppliers know the difficulties of meeting that 98% In Full and On Time standard. Suppliers need to understand how their OTIF Score affects their bottom line and we're here to help! 

How to Win Your Amazon Disputes

Free Resource

How to Win Your Amazon Disputes

Our experts want to help you build your Amazon disputing toolbox. Learn the five focus areas of Amazon deductions and how to avoid and successfully dispute them in Vendor Central.

Optimizing Walmart Overages

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Optimizing Walmart Overages

Overages can lead to overpayment, which may sound good but can lead to widespread supply chain issues. Walmart overages are also an area where different fines can stack in AP deductions and other compliance programs like SQEP.

SupplyPike Fast Pitch: Disputing SQEP and OTIF Fines

Free Resource

SupplyPike Fast Pitch: Disputing SQEP and OTIF Fines

Detect supply chain pain points and win disputes with SupplyPike! Explore how SupplyPike’s product prevents and disputes compliance fines.

Office Hours with a Former Revenue Recovery Manager

Free Resource

Office Hours with a Former Revenue Recovery Manager

Use the slide deck to follow along as SupplyPike's Jessica Varon shares her experience as a Former Recovery Manager and answers questions in this recorded Office Hours webinar.

Disputing Prevalent SQEP Charges

Free Resource

Disputing Prevalent SQEP Charges

Don’t let compliance deductions leave you SQEPt behind!

Having trouble with “Barcode Compliance,” “ASN Not Downloaded,” and “Label Compliance” defects at Walmart? Then you’ve come to the right place. Walmart has released all but the last of the four projected phases of SQEP, and we are here to walk you through the details!

Staying ahead of compliance can mean the difference between success and failure in the supplier world.

Amazon Returns 101

Free Resource

Amazon Returns 101

Struggling with deductions regarding Merchandise Returns? Take back control of the Vendor Return process at Amazon. 

Understanding and Disputing Common SQEP Fines

Free Resource

Understanding and Disputing Common SQEP Fines

⁠Don’t let your compliance fines get SQEPt under the rug! With 63 different defect types, 6 different fine calculations, and 3 different apps, the Supplier Quality Excellence Program can be confusing for Walmart suppliers. SupplierWiki is sharing our insights about the most common fines suppliers receive and how to dispute successfully! 

All About Target Vendor Income

Free Resource

All About Target Vendor Income

Target Vendor income is a tool designed for the creation and management of contracts regarding promotions, in-store advertising, and events, as well as their digital equivalents. If you're struggling how to how best to utilize this tool, you're not alone. Download our slide deck to learn the fundamentals and how to dispute invalid TVI deductions.

Walmart AP Deductions Crash Course

Free Resource

Walmart AP Deductions Crash Course

SupplierWiki’s experts have compiled the most requested topics surrounding AP Deductions for an easy-to-reach training or review. Learn how to use Retail Link’s AP deduction Apps, how to prevent deductions, and how to win your disputes.

SQEP Phases 1-3

Free Resource

SQEP Phases 1-3

Explore all of the active phases of Walmart's Supplier Quality Excellence Program in depth. Stay ahead of Walmart’s latest compliance standards with us!

Retail Link Recipes with Tim Carey Livestream

Free Resource

Retail Link Recipes with Tim Carey Livestream

SupplierWiki is serving up the need-to-know recipes for Retail Link success! Learn from expert Tim Carey about how to build stellar DSS reports.

Short Shipping Deductions

Free Resource

Short Shipping Deductions

The most common deductions come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen at any major retailer.

Retail Supplier Updates

Free Resource

Retail Supplier Updates

Supplying a retailer can sometimes feel like a juggling act, keeping up with deductions, chargebacks, and quality standards. Whenever a supplier adds a new retailer to their business, those complications increase exponentially.  Stay up to date on some of the latest changes at Walmart, Amazon, Target, and Kroger that affect suppliers and how suppliers can use those changes to their advantage. 

Walmart U.S. and Canada Comparison

Free Resource

Walmart U.S. and Canada Comparison

Teasing out the differences between Walmart US and Canada doesn’t have to lead to a 45-minute rabbit hole of searching on Retail Link. SupplierWiki has built the roadmap for traversing between the two rules and regulations of supplying to Walmart US and Canada. 

Deductions vs. Compliance Fines

Free Resource

Deductions vs. Compliance Fines

Handling deductions and compliance fines differ based on the retailer. Walmart has separate programs, rules, and platforms for AP and AR fines.  We've defined the differences between fines and deductions at Walmart and have provided strategies for winning money back through disputing both AR and AP fines. 

Compliance Deductions at Target

Free Resource

Compliance Deductions at Target

When Target released its new Compliance Policy, effective at the beginning of FY 2022, it caught some suppliers off guard. Our slide deck covers highlights of the new policy and some common pain points for Target suppliers.

SQEP Sneak Peek Fast Pitch

Free Resource

SQEP Sneak Peek Fast Pitch

Walmart expects defect-free products 100% of the time with its newest compliance program, Supplier Quality Excellence Program, SQEP. Learn how SupplyPike's newest product addresses common SQEP pain points. 

SupplyPike Academy: Auto-Disputing in Deductions Navigator

Free Resource

SupplyPike Academy: Auto-Disputing in Deductions Navigator

Deductions Navigator, SupplyPike’s AP deduction application, integrates your retailer deductions under one roof for painless disputing. Learn how our auto-disputing feature makes disputing even simpler.

Walmart Returns 101

Free Resource

Walmart Returns 101

Struggling with deductions regarding Merchandise Returns? Take back control of the Vendor Return process at Walmart. Our team of experts has compiled information on simplifying issues surrounding overstocks, recalls, and other returns scenarios at Walmart.

Supplier Coffee Chat: Disputing Walmart AP Deductions

Free Resource

Supplier Coffee Chat: Disputing Walmart AP Deductions

In the next few months, Walmart will be discontinuing the settlement disputing process in favor of a new one through the APDP app. Suppliers have until May 1st, 2023, to fully transition. Here's what you need to know.

Recapping QuickMods

Free Resource

Recapping QuickMods

We aren't pulling a fast one, QuickMods allows for merchants to make a variety of changes to their modules without completely reworking them. Instead of a 1-for-1 swap, Quick Mods has the ability to Reduce & Add, Reduce & Swap, Add & Remove, or Delete & Expand. 

Obstacles to Getting Paid: Protecting Your Revenue

Free Resource

Obstacles to Getting Paid: Protecting Your Revenue

Ensuring full payment from retailers is a full-time job. Managing Trade Allowances, Deductions, Returns, and Unpaid Invoices create even more hurdles for Accounts Receivables.

Understanding Walmart Allowances and Trade Promotions

Free Resource

Understanding Walmart Allowances and Trade Promotions

Trade Promotions and Allowances can be helpful tools for suppliers when partnering with Walmart. Understanding how to properly execute their terms and conditions can create more harm than good. 

Walmart Audits 101

Free Resource

Walmart Audits 101

Don’t let post audits catch you off-guard. Walmart post audits are preventable and disputable if suppliers prepare. Let the SupplyPike Team illuminate the easiest path forward.

Disputing OTIF Fines

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Disputing OTIF Fines

Are disputing OTIF fines even worth the hassle? We think so! Learn the best practices for winning your money back from Walmart’s OTIF fines. 

Deductions Navigator Fast Pitch

Free Resource

Deductions Navigator Fast Pitch

Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.  

SupplyPike Academy: What's New in SupplyPike? - Updates in SupplyPike Apps

Free Resource

SupplyPike Academy: What's New in SupplyPike? - Updates in SupplyPike Apps

Want to stay up-to-date with SupplyPike’s latest in-app features? Check out our SupplyPike Academy Slide Deck and see what our products can do.

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Walmart Allowances

Free Resource

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Walmart Allowances

Struggling to understand how to deal with Walmart’s allowance deductions? Learn to leverage your Supplier Agreement and how our product Deductions Navigator's Auto-Dispute feature can make disputing allowances a breeze.

Target Deductions 101

Free Resource

Target Deductions 101

Take control of your Target Deductions. Learn how you can streamline your disputing process in Synergy and win back your Target deductions.

Office Hours: Conversations with Your Walmart Team

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Office Hours: Conversations with Your Walmart Team

Communicating with your buyer and/or your Walmart team is not as simple as following compliance guidelines. There are no sure methods for success in the trenches of interpersonal communication. Learn from our VP of Retail Insights, Stacy Tan, about navigating the highways and byways of supplier-retailer relationships.

Walmart Discontinues Settlement Disputing

Free Resource

Walmart Discontinues Settlement Disputing

Walmart has begun to let suppliers using Settlement Disputing know that, in the next few months, they will be discontinuing that process in favor of a new one through the APDP app. This change will likely have widespread consequences for Walmart suppliers on Settlement.

Walmart Shortages 201

Free Resource

Walmart Shortages 201

Understand how to avoid and dispute shortage deductions at Walmart with experts Allie and Peter. They'll discuss common reasons for shortages and answer your questions live.

Deductions Navigator for Amazon Fast Pitch

Free Resource

Deductions Navigator for Amazon Fast Pitch

Gain visibility into your Amazon shipping deductions. Learn about SupplyPike’s product Deductions Navigator for Amazon!

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Prepaid On Time Fines

Free Resource

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Prepaid On Time Fines

Start improving your On Time and In Full metrics. Join our OTIF oracles to learn how savvy suppliers can move the needle to a 98% OTIF score.

 Need-to-Knows for New Walmart Suppliers

Free Resource

Need-to-Knows for New Walmart Suppliers

Whether you're new to the supply chain, CPG industry, Walmart, or just need a refresher, this course is designed to cover the basics for Walmart suppliers.  

Learn how to best use Walmart's supplier platform, Retail Link, without pulling your hair out. Our experts will also cover the unstated best practices when it comes to talking to your buyer, disputing chargebacks, and leveraging new supplier programs.

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute In Full Fines

Free Resource

SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute In Full Fines

Start improving your On Time and In Full metrics. Join our OTIF oracles to learn how savvy suppliers can move the needle to a 98% OTIF score.

Benchmarking Your Deductions: Kroger

Free Resource

Benchmarking Your Deductions: Kroger

Explore insights on Kroger's deduction program. Our experts have analyzed Kroger retail data, uncovering and removing major roadblocks.

We've compiled the most aggravating deduction codes and distribution centers. Learn insights on tackling deductions and the ever-changing landscape of the Kroger supply chain.

Benchmarking Your Deductions: Walmart

Free Resource

Benchmarking Your Deductions: Walmart

Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Take a deep dive into deductions facing suppliers at Walmart. 

Our experts have analyzed retail data, uncovering the most persistent deduction codes and how to put them to bed. Gain insights on tackling deductions and the ever-changing landscape of the Walmart supply chain.

Short Shipping Deductions

Free Resource

Short Shipping Deductions

The most common deductions come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen at any major retailer. This one-hour session will focus on avoiding short shipping and spotting invalid shortage claims.

Kroger Deductions Office Hours

Free Resource

Kroger Deductions Office Hours

Learn about Kroger deductions and how to get visibility into them and dispute them.

A Supplier's Guide: Prepaid vs. Collect

Free Resource

A Supplier's Guide: Prepaid vs. Collect

When it comes to choosing a freight option for Walmart, there is no one-size-fits-all. Deciding whether to go Collect or Prepaid can be a daunting question. Which option is a better fit for your business and process? 

SupplyPike Academy: Deductions Navigator Pro Tips

Free Resource

SupplyPike Academy: Deductions Navigator Pro Tips

Deductions Navigator, SupplyPike’s AP deduction application, integrates your retailer deductions under one roof for painless disputing.

Target Deductions

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Target Deductions

Are you aiming to reduce your deductions at Target? Our Target Deduction duo, Stacy and Clint, have broken down disputing in Target's Dispute Portal, Synergy.

Office Hours: Shipping Documents

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Office Hours: Shipping Documents

Shipping documents are vital to disputing compliance fines but learning when and how to weld them is half the battle. Access

Learn about the different types and uses for shipping documents from SuppyPike's shipping documents expert Carter King.

Benchmarking Your Walmart Business: OTIF

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Benchmarking Your Walmart Business: OTIF

Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Managing On-Time and In Full is a full-time job, but it doesn't have to be. 

Our experts have analyzed retail data uncovering the most persistent OTIF issues and how to put them to bed. View our slide deck full of insights, tackling deductions, and the ever-changing landscape of the Walmart supply chain.

Navigating NOVA 201

Free Resource

Navigating NOVA 201

The NOVA application (New Order Validation and Approval) inside Walmart’s Retail Link Platform enables suppliers to create, edit, or cancel orders. The goal is to simplify POs for accurate replenishment and fewer compliance fines.

This slide deck aims to provide clarity when using NOVA and answer frequently asked questions. We will cover the functions of NOVA from a strategic perspective for Walmart Suppliers.

Amazon Deductions 101

Free Resource

Amazon Deductions 101

Take control of your Amazon Chargebacks and learn to streamline your disputing process in Vendor Central.

Recapping Walmart's Item Swap

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Recapping Walmart's Item Swap

Walmart's Item Swap is powerful for suppliers who understand how to wield this new initiative. Learn about Walmart's shift in shelf space and how it affects suppliers.

Deep Dive: SQEP Phases 2 & 3

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Deep Dive: SQEP Phases 2 & 3

Right item and condition are essential to compliance at Walmart. Access the slide deck our SQEP experts have created about the Supplier Quality Excellence Program Phases 2 and 3.

Deep Dive: SQEP Phase 1

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Deep Dive: SQEP Phase 1

Explore the first phase of Walmart's Supplier Quality Excellence Program. Download the slide deck about Walmart's SQEP compliance guidelines on PO Accuracy and ASNs.

Recapping Collect Pickup Program

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Recapping Collect Pickup Program

Caught off guard by Walmart's Collect Pickup Program? Learn the latest details and supplier anecdotes on making strategic decisions when shipping Collect to Walmart.

SupplyTry - A SupplyPike Training: OTIF Radar

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SupplyTry - A SupplyPike Training: OTIF Radar

SupplyPike’s software, OTIF Radar, is the automation tool for disputing and identifying the root cause of fines. We've covered the OTIF playbook for preventing and disputing fines through the OTIF Radar app.

Deductions Navigator Fast Pitch for Target

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Deductions Navigator Fast Pitch for Target

Gain full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Target!

 Buyer Breakdown : the OTIF Scorecard

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Buyer Breakdown : the OTIF Scorecard

Reframe your perspective on the OTIF Scorecard. Think like your Walmart Merchant Team and drive meaningful results that will move your OTIF score to the next level.

Navigating NOVA 101

Free Resource

Navigating NOVA 101

The NOVA application (New Order Validation and Approval) inside Walmart’s Retail Link Platform enables suppliers to create, edit, or cancel orders. The goal is to simplify POs for accurate replenishment and fewer compliance fines. 

This slide deck aims to provide clarity when using NOVA and answer frequently asked questions. We will cover the basic functions of NOVA from a strategic perspective for Walmart Suppliers.

Back to School with Field Agent

Free Resource

Back to School with Field Agent

Preparing for back-to-school is the summer event for suppliers. With ever-present shortages and supply chain constraints continuing to plague suppliers, suppliers can’t afford to fail during the BTS shopping season.

Rick West, CEO of Field Agent, and SupplyPike’s Stacy Tan break down how suppliers can avoid pitfalls and be an A+ supplier for back-to-school.

Retailer Deductions Compared

Free Resource

Retailer Deductions Compared

Providing high-quality products can be a juggling act when suppliers sell to multiple retailers. Learning the complicated dispute processes of each retailer becomes a time-consuming distraction from growing your business.

Our SupplyPike experts compare the chargeback processes of major retailers, including Walmart, Amazon, Target, and Kroger. We’ll navigate each retailer’s dispute process, uncovering trouble spots and best practices.

Deductions Office Hours

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Deductions Office Hours

Retailer claims deductions are tricky, and suppliers are often left to their own devices to resolve issues. Factor in deductions from different retailers is like plugging a sinking boat.   SupplyPike Office Hours are different from regular webinars. Our experts spend the full hour answering questions live on retailer deductions.

 Increasing Instocks: Addressing Walmart’s 2022 Objectives

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Increasing Instocks: Addressing Walmart’s 2022 Objectives

Remaining in-stock has been a major issue over the last two years, even for category leaders. Walmart’s Growth Forum outlined new strategies to avoid out of stocks that require suppliers to change rapidly.  Suppliers may start to feel like they’ve been thrust into the Wild West with new Omni initiatives like Item Swap. Tune in for SupplyPike’s Stacy and Melodie's insights on increasing your Walmart in-stocks.

Walmart Shipping 101

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Walmart Shipping 101

Walmart Suppliers understand shipping is dependent on your assortment and can impact your bottom line. When choosing how to pack your products for transport or choosing a shipping method, it can get complicated when you factor in Walmart’s Compliance Standards. 

Managing Your Walmart Deductions

Free Resource

Managing Your Walmart Deductions

Rookie and veteran suppliers alike struggle with deductions. Discover how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.

Walmart Post Audits Explained

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Walmart Post Audits Explained

Don’t let post audits catch you off-guard. Walmart post audits are preventable and disputable if suppliers prepare. Let the SupplyPike Team illuminate the easiest path forward.

SQEP 101

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SQEP 101

Walmart’s Supplier Quality Excellence Program (SQEP) expects suppliers to keep up or face compliance fines. Check out the slide deck our experts have put together to master Walmart’s SQEP goals.

Managing Kroger Deductions 101

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Managing Kroger Deductions 101

Conquer Kroger deductions with Supplypike’s Ryan Petty and Stacy Tan. Learn how to get crystal-clear visibility into your deductions and how to dispute like a boss.

Benchmarking Your Walmart Deductions

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Benchmarking Your Walmart Deductions

Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Take a deep dive into deductions facing suppliers at Walmart. 

Our experts have analyzed retail data uncovering the most persistent deductions codes and how to put them to bed. Learn about insights on tackling deductions and changing landscape of the Walmart supply chain.

Accounting 101 for Walmart Suppliers

Free Resource

Accounting 101 for Walmart Suppliers

In this session, SupplyPike’s Stacy Tan and Melodie Hays are spotlighting the accounting processes that have the greatest impact on your Walmart business.  If you have questions about the difference between Accounts Payable and Account Receivable errors, our team has you covered. They will also cover APIS, supplier agreement terms, and demystifying disputes. 

Ultimate OTIF Disputing Fines

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Ultimate OTIF Disputing Fines

Are disputing OTIF fines even worth the hassle? We think so! Learn the best practices for winning your money back from Walmart’s OTIF fines. 

Understanding On-Shelf Availability

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Understanding On-Shelf Availability

Don’t let in-stock issues like Phantom Inventory bring down sales. In this free webinar, Rick West, CEO and Co-founder of Field Agent, will be presenting their findings of an on-shelf availability audit for 3 SKUs. Our retail data expert, Stacy Tan, will be walking you through finding that information for those SKUs in Retail Link and in Retail Intelligence.

Netting at Kroger

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Netting at Kroger

Settlement netting (or payment netting) allows Kroger to consolidate its Accounts Receivable balances against its Accounts Payable balances with each vendor. This can cause a lot of confusion for suppliers when it comes to identifying those netted charges and keeping track of paid invoices.

Learn everything you need to know about the netting process and identifying common types of netting charges.

Fundamentals of OTIF

Free Resource

Fundamentals of OTIF

Access the Fundamentals of OTIF slide deck to learn the basics of Walmart’s On Time In Full program, including the requirements to stay compliant, the metrics to watch, what each score means, and how to measure your performance.

Retail Link Recipes That Every Supplier Should Know

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Retail Link Recipes That Every Supplier Should Know

Retail data experts explain the need-to-know recipes for Retail Link success! Walmart suppliers can learn all about how to use must-know Retail Link apps.

Orientation to OTIF: How to be In Full

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Orientation to OTIF: How to be In Full

Walmart suppliers know the difficulties of meeting that 98% In Full standard. Learn how to determine the root causes of In Full issues and fix them to prevent OTIF fines.

Deductions Navigator for Walmart Fast Pitch

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Deductions Navigator for Walmart Fast Pitch

Learn how to get full visibility into your AP deductions and create one-click disputes with Deductions Navigator for Walmart.

Chat with a Replenishment Manager

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Chat with a Replenishment Manager

SupplyPike's retail data expert Stacy Tan sat down with Amber Bumgardner who is the Senior Manager for Supply Chain and POS Replenishment at Igloo Products Corporation.

Retail Intelligence Fast Pitch

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Retail Intelligence Fast Pitch

Retail Intelligence allows you to dig into your Walmart data and create automatically updated and completely customizable dashboards with the data you want to see. Put an end to countless spreadsheets and manual reporting with Retail Intelligence. Learn more about what this app can do for your business.

Chat with a Replenishment Manager: Catherine McDonnough

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Chat with a Replenishment Manager: Catherine McDonnough

Retail data expert Stacy Tan sat down with Catherine McDonnough, the Senior Replenishment Manager at Central Garden and Pet as she discussed best practices for being a good Walmart supplier. Catherine has over a decade of experience managing replenishment, including 5+ years working at Walmart in a variety of replenishment roles.

Orientation to OTIF for Collect Suppliers

Free Resource

Orientation to OTIF for Collect Suppliers

Collect suppliers know the difficulties of being collect ready. From confirming POs by 4:00 PM CT the next day to making sure orders are ready for pickup on time, there are a lot of opportunities for things to go wrong. Sometimes, it’s not even the supplier’s fault! We are here to help you learn how to be Collect Ready.

Orientation to OTIF for Prepaid Suppliers

Free Resource

Orientation to OTIF for Prepaid Suppliers

Prepaid suppliers know the difficulties of being On Time. From carriers arriving late to overbooked DCs, shipments can miss the delivery window easily. Walmart’s rigorous 98% On Time goal is hitting Prepaid suppliers hard. We’re here to help you learn how to be On Time.

Deductions Management 201

Free Resource

Deductions Management 201

Shortage deductions are pretty common and happen when a DC signs an order as short or missing. Learn about how to get a handle on these deductions – and dispute them. We explain how you can use data to overcome these deductions and get money back into your pocket.

OTIF Radar Fast Pitch

Free Resource

OTIF Radar Fast Pitch

OTIF Radar lets you dive deep into your supply chain to find reasons for low OTIF scores and spot trends with actionable insights. View potential OTIF fines that may be invalid and download documentation to help reverse those fines.

Improving your OTIF Scores

Free Resource

Improving your OTIF Scores

Learn how to identify root causes of low OTIF scores and what you can do to improve your performance.

Responding to OTIF Fines

Free Resource

Responding to OTIF Fines

We go over OTIF best practices and how to hold 3rd parties accountable. Learn where fines are coming from and questions to ask about your supply chain to help prevent them.

A Year in Review

Free Resource

A Year in Review

In a year during which unprecedented events took a toll on retailers worldwide, Walmart sales still managed to come out on top. Stacy Tan has broken down the year’s challenges and how they impacted Walmart across departments.

Deductions Management 101

Free Resource

Deductions Management 101

Learn how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.

ABCs of OTIF

Free Resource

ABCs of OTIF

Learn the basics of Walmart’s On Time In Full program, including the requirements to stay compliant, the metrics to watch, what each score means, and how to measure your performance.

Preventing and Disputing OTIF Fines

Free Resource

Preventing and Disputing OTIF Fines

Our OTIF expert Ryan Petty outlines how to get the most visibility into where fines are coming from and how to figure out if you have invalid fines that can be reversed. He’ll also cover best practices for preventing fines.

Navigating the OTIF Scorecard

Free Resource

Navigating the OTIF Scorecard

Learn all about the OTIF Scorecard in Retail Link™ and how to navigate through each metric, dashboard, and report. We also discuss how to filter your data to get a better overview of your scores and view your fines. Lastly, we cover how to download your PO data.

OTIF Accountability and You

Free Resource

OTIF Accountability and You

We cover “Accountability Buckets,” a metric of Walmart’s OTIF compliance program. Learn to distinguish which failure outcomes fall into which bucket – the Supplier’s or Walmart’s. Also, learn about waterfall chart that appears on the OTIF Scorecard in Retail Link™ and ways you can better track your scores.

Kroger Deductions Navigator Fast Pitch

Free Resource

Kroger Deductions Navigator Fast Pitch

Gain full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Kroger!

Data Lab Fast Pitch

Free Resource

Data Lab Fast Pitch

Become your buyer’s go-to supplier with Retail Intelligence’s newest feature: Data Lab! We cover what Data Lab is and how to use it to create quick, customized reports with your data.

Kroger Deductions 101

Free Resource

Kroger Deductions 101

Learn about Kroger deductions and how to get visibility into them and dispute them.

Disputing OTIF Fines with SupplyPike

Free Resource

Disputing OTIF Fines with SupplyPike

Learn about OTIF Radar's newest fine disputing features and the step-by-step process of disputing OTIF fines with SupplyPike.

Deductions Navigator and APDP

Free Resource

Deductions Navigator and APDP

Walmart has launched its new APDP app in Retail Link to replace Direct Commerce. Learn everything you need to know about using SupplyPike with Walmart's new APDP app so that you can continue disputing your deductions with ease.

A New Supplier's Orientation to OTIF

Free Resource

A New Supplier's Orientation to OTIF

We cover Walmart’s OTIF program and how it affects new suppliers. Learn about OTIF scorecards, and how to stay compliant and prevent chargebacks.

Walmart's APDP 101

Free Resource

Walmart's APDP 101

Learn everything you need to know about using Walmart's APDP App so you can continue disputing your deductions with ease now that settlement disputing has ended!

Don't Get Spooked by Phantom Inventory

Free Resource

Don't Get Spooked by Phantom Inventory

Retail Data expert Stacy Tan covers Phantom Inventory during the third session of our Intro to Walmart data series.

Demographics: Understanding your Target Market

Free Resource

Demographics: Understanding your Target Market

Retail Data expert Stacy Tan covers Demographics and Store Traits during the second session of our Intro to Walmart data series.

Alphabet Soup: SSOs, PNEWs, and SPAQs

Free Resource

Alphabet Soup: SSOs, PNEWs, and SPAQs

Retail Data expert Stacy Tan covers SSOs, PNEWS, and SPAQs during the first session of our Intro to Walmart data series

Being Proactive in Uncertainty

Free Resource

Being Proactive in Uncertainty

Businesses need to be more proactive than ever before to combat unpredictable events and keep their supply chain running smoothly. A panel of experts discussed best practices to increase visibility into your supply chain and make it strong enough to withstand uncertainty.

A New Supplier's Guide to Retail Data

Free Resource

A New Supplier's Guide to Retail Data

These slides cover Walmart’s supply chain standards and help you understand the basic replenishment and sales metrics that buyers are looking for.

Deductions Decoded for New Suppliers

Free Resource

Deductions Decoded for New Suppliers

This slide deck goes over Walmart’s deduction and dispute process for new suppliers. Learn about AP deduction codes and identify and dispute them manually or with Deductions Navigator.