Resources
Exclusive content and utilities to help you crush retail.
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Free Resource
Revenue Loss at Home Depot
Home in on supplier success with this eBook for Home Depot beginners and veterans. Home Depot suppliers have to stay on top of Chargebacks (and other things) to make sure that they are not losing revenue unnecessarily.
Free Resource
Home Depot Deductions 101
Don't let chargebacks at Home Depot impact your business! Download the slide deck to learn how you can increase visibility and dispute Home Depot deductions with ease.
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Item 360 201
Learn advanced techniques to navigate Walmart's Item 360 like a pro. Our slide deck outlines navigating item editing and maintenance and provides practical tips and best practices for data integrity and packaging accuracy!
Free Resource
Content Creation with 1WorldSync
Your product page may be the first (and last) chance to engage and convert customers, so putting your best foot forward is crucial.
The stats don’t lie; 70% of consumers bail on their online purchases due to poor content. Learn the components required to make the right first impression and ultimately create rich content that increases average order size and reduces return rates.
Free Resource
SupplyPike Fast Pitch: Compliance at Walmart
SupplyPike automatically uncovers low compliance scores and spots trends with actionable insights. View potential OTIF and SQEP fines that may be invalid and download documentation to help reverse those fines. Learn how to prevent and dispute compliance fines in a fraction of the time.
Free Resource
Amazon Shortages and Price Claims
Learn how to proactively avoid shortage deductions and dispute them effectively while gaining insights into navigating valid and invalid price claims.
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Walmart's OTIF 201
Whether you ship Collect or Prepaid, Walmart suppliers know the difficulties of meeting that 98% In Full and On Time standard. Turn those supplier challenges into savings opportunities.
Free Resource
Walmart's Supplier One
Walmart announced that select suppliers will have early access to Supplier One, a new platform that encompasses some of the functionality of some Retail Link Apps like NOVA and Item 360. Our experts have put together a slide deck outlining Supplier One, its main features, and best practices.
Free Resource
Walmart Fiscal Year End 2025 Calendar
Stay up-to-date with Walmart's developments in the current fiscal year. With this being a Leap Year it may be difficult keeping up with the Walmart weeks!
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Retail Link Apps for SQEP
Get a comprehensive overview of apps like the SQEP Dashboard, FIXit, HighRadius, and others as well as how they are integral to being a best-in-class supplier at Walmart. Stay ahead of new changes in the compliance program by getting a firm grip on the essential tools Retail Link provides.
Free Resource
Amazon Co-Op Cheat Sheet
Whether you're a seasoned vendor or just stepping into the realm of Contra CoGS, this resource is your go-to guide for navigating Amazon's Co-Op program.
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Amazon Co-Op 101
Amazon Co-Op, also known as Contra CoGS, is a program designed to aid vendors and suppliers in promoting products, increasing brand visibility, and covering costs like inbound freight and damaged returns. It encompasses three main activities: Marketing & Promotion, Freight Allowance, and Damage Allowance.
Free Resource
Fast Pitch: SupplyPike for Walmart
Stop letting Walmart deductions consume your time and resources and learn how to cut disputing down to seconds!
Download the Fast Pitch: SupplyPike for Walmart slide deck and follow along as Allie Truong and Peter Spaulding demo the product that has won over $500M in disputed fines for suppliers! Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.
Free Resource
The Basics of Supply Chain Logistics
Dive into the intricate world of freight shipping with our comprehensive eBook. Whether you're dealing with parcels or Full Truckload (FTL), we've got you covered.
Free Resource
Target Compliance 201
Download our Target Compliance 201 slide deck to gain a clearer understanding of Target’s compliance policy and become proficient in advanced strategies for navigating it effectively.
Free Resource
Deep Dive: Walmart Shipping and Routing Transportation Guide
Are you eager to gain a deeper understanding of achieving shipping success with Walmart? If so, you’re in the right place! Our slide deck takes a deeper look at Walmart's Shipping and Routing Transportation Guide, like ship point creation, efficient tracking of shipments, and best practices for routing, scheduling, and loading shipments.
Free Resource
Item 360 101
Item 360 is Walmart’s platform designed for suppliers to optimize item set up and maintenance for products in-store and online. Our expert team has identified the fundamentals of Item 360 and best practices that will equip you with error-free outcomes!
Free Resource
Retail Link Apps to Prevent RevLoss Cheat Sheet
Download this reference guide to start on the path to supplier success at Walmart.
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SupplyPike Fast Pitch: Winning Back Retailer Deductions
Stop letting retailer deductions take time and resources away from growing your business. Learn how our deductions solution has won over $500M in disputed fines for suppliers and cuts disputing down to seconds!
Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.
Free Resource
Fast Pitch: Walmart Compliance with SupplyPike
SupplyPike automatically uncovers low compliance scores and spots trends with actionable insights. View potential OTIF and SQEP fines that may be invalid and download documentation to help reverse those fines.
Our Fast Pitch webinar highlights the key features of SupplyPike's Compliance solution. Use the slide deck to follow along with the recording!
Free Resource
Deep Dive: Walmart’s Secondary Packaging Guide
After Walmart released an updated version of their Secondary Packaging Standards on April 5, 2023, suppliers had to adjust some of their business practices. Download the slide deck for an overview of these changes, focusing especially on new requirements and restrictions unique to this issue of the Packaging Standards.
Free Resource
Office Hours: Life after Settlement Disputing at Walmart
Walmart retired settlement disputing on May 1 and encouraged suppliers to move towards Mass Dispute Creating (MDC) within APDP. Unfortunately, this tool results in suppliers potentially losing significant amounts of revenue.
Download the slide deck to follow along with the recording of our in-house Walmart expert, Eric Smith answering specific questions around the end of settlement for a full hour during this office-hours style webinar.
Free Resource
EDI for Retail Supply Chains Cheat Sheet
Electronic Data Interchange (EDI) is a common language of documents in the supply chain industry to facilitate clear and secure communication between supplier and buyer.
A myriad of codes are used between supply chain functions like Transportation, Logistics, Manufacturing, and Finance.
Free Resource
Common Target Compliance Fines
When Target released their new Compliance Policy, effective at the beginning of FY 2022, it caught some suppliers off guard. Our experts have compiled highlights of the new policy and some common pain points for Target suppliers.
Free Resource
Fast Pitch: SupplyPike for Target
Gain complete visibility and create one-click claims with SupplyPike's product for Target!
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Walmart's APDP 201
Learn practical tips and best practices to help participants resolve deductions disputes efficiently and effectively. Download our slide deck for a better understanding of how to use the APDP app to manage deductions disputes, reduce errors, and optimize supply chain processes.
Free Resource
AP Accounting 101 for Walmart Suppliers
SupplyPike's Melodie Hays and Peter Spaulding spotlight the accounting processes that have the greatest impact on your Walmart business.
If you have questions about the difference between Accounts Payable and Account Receivable errors, our team has you covered. We also cover APIS, supplier agreement terms, and demystifying disputes.
Free Resource
Office Hours with a Post Audits Manager
Join our SupplyPike experts as they dedicate a full hour to answering your deductions and post-audits questions. Use the slide deck below to follow along with Annette, our industry expert across several categories, as she dives deeper into your queries.
Free Resource
SupplyPike Fast Pitch: Post Audit Service
The dollar amount of Post Audits at Walmart can reach into the six-figure range. After a few of these in a given year, a supplier may be hard pressed to find a solution that doesn’t involve assembling a whole team to fight the charge. A significant portion of Post Audits is usually invalid and can be won back with the right documentation.
Now, SupplyPike will be expanding its revloss service into the realm of Post Audits, coming alongside your business to help win back as much of these charges as possible.
Free Resource
SupplyPike Fast Pitch: Automating and Preventing Walmart Deductions
Stop letting retailer deductions take time and resources away from growing your business. Use the slide deck to follow along with the recording as Melodie Hays, VP of Marketing, will demo the product that has won over $30M in disputed fines for suppliers!
Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.
Free Resource
Walmart's Shipping and Routing Transportation Guide Cheat Sheet
Ship point creation, shipment maintenance, and transportation details are some of the easiest details to get tripped up on as a new Walmart supplier. Download this cheat sheet to keep all of the following at your fingertips:
Free Resource
Common SQEP Defects at Walmart
Need help staying compliant with SQEP's regulations? Save this resource to your desktop to quickly reference what these defects are, how to avoid them, and how to dispute invalid fines!
Free Resource
Deep Dive: Amazon Dispute Timeliness
Suppliers often find that although they have followed the dispute process correctly, many shortage disputes are rejected solely because of timeliness.
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Target's Synergy 101
Synergy, formerly Vendor Dispute Tracking or VDT, allows Target suppliers to track and dispute deductions. Access the slide deck to follow along with the recording and learn how to make disputing claims and invoices a breeze!
Free Resource
Addressing Retailer Fulfillment Issues
Learn how to successfully manage fulfillment issues for Walmart, Target, Amazon, and Kroger. Delve into the best practices for all retailers and learn how to prevent common bottlenecks.
Free Resource
Post Audit Playbook for Walmart Suppliers Livestream
On average, the cost of a Walmart audit is $75,000 and reaches into the millions for larger suppliers.
Our expert, Annette Powell, has spent her career playing offense and defense regarding post-audits! Check out the slide deck to follow along with the recording. Learn about insights and best practices, documentation, and working with audit teams. With our help, you can unlock the secrets to Walmart audit success.
Free Resource
Partners Online Recipes That Every Supplier Should Know
Partners Online is the hub for all retail data, documentation, communication, and more that suppliers need to manage their business with Target. Learn how suppliers' visibility empowers them to analyze their data and provide valuable insights to their buyers.
Free Resource
Ultimate OTIF
Whether you ship Collect or Prepaid, Walmart suppliers know the difficulties of meeting that 98% In Full and On Time standard. Suppliers need to understand how their OTIF Score affects their bottom line and we're here to help!
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How to Win Your Amazon Disputes
Our experts want to help you build your Amazon disputing toolbox. Learn the five focus areas of Amazon deductions and how to avoid and successfully dispute them in Vendor Central.
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Walmart Item Setup Cheat Sheet
🗺️ Need a guide when navigating Retail Link's Item Setup and Maintenance app, Item 360? Save this Cheat Sheet to your desktop or print it out for quick reference when setting up your Walmart Items.
Free Resource
Optimizing Walmart Overages
Overages can lead to overpayment, which may sound good but can lead to widespread supply chain issues. Walmart overages are also an area where different fines can stack in AP deductions and other compliance programs like SQEP.
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SupplyPike Fast Pitch: Disputing SQEP and OTIF Fines
Detect supply chain pain points and win disputes with SupplyPike! Explore how SupplyPike’s product prevents and disputes compliance fines.
Free Resource
Common Target Compliance Fines
Struggling to stay compliant with Target?
Benchmark your Target compliance with this resource exploring the most common pitfalls for suppliers!
Free Resource
Office Hours with a Former Revenue Recovery Manager
Use the slide deck to follow along as SupplyPike's Jessica Varon shares her experience as a Former Recovery Manager and answers questions in this recorded Office Hours webinar.
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Disputing Prevalent SQEP Charges
Don’t let compliance deductions leave you SQEPt behind!
Having trouble with “Barcode Compliance,” “ASN Not Downloaded,” and “Label Compliance” defects at Walmart? Then you’ve come to the right place. Walmart has released all but the last of the four projected phases of SQEP, and we are here to walk you through the details!
Staying ahead of compliance can mean the difference between success and failure in the supplier world.
Free Resource
Amazon Returns 101
Struggling with deductions regarding Merchandise Returns? Take back control of the Vendor Return process at Amazon.
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Understanding and Disputing Common SQEP Fines
Don’t let your compliance fines get SQEPt under the rug! With 63 different defect types, 6 different fine calculations, and 3 different apps, the Supplier Quality Excellence Program can be confusing for Walmart suppliers. SupplierWiki is sharing our insights about the most common fines suppliers receive and how to dispute successfully!
Free Resource
All About Target Vendor Income
Target Vendor income is a tool designed for the creation and management of contracts regarding promotions, in-store advertising, and events, as well as their digital equivalents. If you're struggling how to how best to utilize this tool, you're not alone. Download our slide deck to learn the fundamentals and how to dispute invalid TVI deductions.
Free Resource
Walmart AP Deductions Crash Course
SupplierWiki’s experts have compiled the most requested topics surrounding AP Deductions for an easy-to-reach training or review. Learn how to use Retail Link’s AP deduction Apps, how to prevent deductions, and how to win your disputes.
Free Resource
SQEP Phases 1-3
Explore all of the active phases of Walmart's Supplier Quality Excellence Program in depth. Stay ahead of Walmart’s latest compliance standards with us!
Free Resource
Retail Link Recipes with Tim Carey Livestream
SupplierWiki is serving up the need-to-know recipes for Retail Link success! Learn from expert Tim Carey about how to build stellar DSS reports.
Free Resource
Short Shipping Deductions
The most common deductions come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen at any major retailer.
Free Resource
2023 Walmart Supplier Growth Forum Recap
On February 28th, Walmart hosted its 2023 Supplier Growth Forum in Bentonville and shared its key strategic initiatives for the year with suppliers.
Free Resource
Retail Supplier Updates
Supplying a retailer can sometimes feel like a juggling act, keeping up with deductions, chargebacks, and quality standards. Whenever a supplier adds a new retailer to their business, those complications increase exponentially. Stay up to date on some of the latest changes at Walmart, Amazon, Target, and Kroger that affect suppliers and how suppliers can use those changes to their advantage.
Free Resource
Walmart Distribution Cheat Sheet
🗂️ Open less tabs with SupplierWiki's Walmart Distribution Cheat Sheet. We've rounded up all of Walmart's Item Types, PO Types, Channel and DC types in one spot.
Free Resource
Walmart U.S. and Canada Comparison
Teasing out the differences between Walmart US and Canada doesn’t have to lead to a 45-minute rabbit hole of searching on Retail Link. SupplierWiki has built the roadmap for traversing between the two rules and regulations of supplying to Walmart US and Canada.
Free Resource
Deductions vs. Compliance Fines
Handling deductions and compliance fines differ based on the retailer. Walmart has separate programs, rules, and platforms for AP and AR fines. We've defined the differences between fines and deductions at Walmart and have provided strategies for winning money back through disputing both AR and AP fines.
Free Resource
Compliance Deductions at Target
When Target released its new Compliance Policy, effective at the beginning of FY 2022, it caught some suppliers off guard. Our slide deck covers highlights of the new policy and some common pain points for Target suppliers.
Free Resource
SQEP Sneak Peek Fast Pitch
Walmart expects defect-free products 100% of the time with its newest compliance program, Supplier Quality Excellence Program, SQEP. Learn how SupplyPike's newest product addresses common SQEP pain points.
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SupplyPike Academy: Auto-Disputing in Deductions Navigator
Deductions Navigator, SupplyPike’s AP deduction application, integrates your retailer deductions under one roof for painless disputing. Learn how our auto-disputing feature makes disputing even simpler.
Free Resource
Walmart Returns 101
Struggling with deductions regarding Merchandise Returns? Take back control of the Vendor Return process at Walmart. Our team of experts has compiled information on simplifying issues surrounding overstocks, recalls, and other returns scenarios at Walmart.
Free Resource
Supplier Coffee Chat: Disputing Walmart AP Deductions
In the next few months, Walmart will be discontinuing the settlement disputing process in favor of a new one through the APDP app. Suppliers have until May 1st, 2023, to fully transition. Here's what you need to know.
Free Resource
Recapping QuickMods
We aren't pulling a fast one, QuickMods allows for merchants to make a variety of changes to their modules without completely reworking them. Instead of a 1-for-1 swap, Quick Mods has the ability to Reduce & Add, Reduce & Swap, Add & Remove, or Delete & Expand.
Free Resource
Obstacles to Getting Paid: Protecting Your Revenue
Ensuring full payment from retailers is a full-time job. Managing Trade Allowances, Deductions, Returns, and Unpaid Invoices create even more hurdles for Accounts Receivables.
Free Resource
Understanding Walmart Allowances and Trade Promotions
Trade Promotions and Allowances can be helpful tools for suppliers when partnering with Walmart. Understanding how to properly execute their terms and conditions can create more harm than good.
Free Resource
Walmart Audits 101
Don’t let post audits catch you off-guard. Walmart post audits are preventable and disputable if suppliers prepare. Let the SupplyPike Team illuminate the easiest path forward.
Free Resource
Disputing OTIF Fines
Are disputing OTIF fines even worth the hassle? We think so! Learn the best practices for winning your money back from Walmart’s OTIF fines.
Free Resource
Deductions Navigator Fast Pitch
Automate your disputes and watch your deductions dwindle with our software available across major retailers like Walmart, Kroger, Target, and Amazon.
Free Resource
SupplyPike Academy: What's New in SupplyPike? - Updates in SupplyPike Apps
Want to stay up-to-date with SupplyPike’s latest in-app features? Check out our SupplyPike Academy Slide Deck and see what our products can do.
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SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Walmart Allowances
Struggling to understand how to deal with Walmart’s allowance deductions? Learn to leverage your Supplier Agreement and how our product Deductions Navigator's Auto-Dispute feature can make disputing allowances a breeze.
Free Resource
Target Deductions 101
Take control of your Target Deductions. Learn how you can streamline your disputing process in Synergy and win back your Target deductions.
Free Resource
Office Hours: Conversations with Your Walmart Team
Communicating with your buyer and/or your Walmart team is not as simple as following compliance guidelines. There are no sure methods for success in the trenches of interpersonal communication. Learn from our VP of Retail Insights, Stacy Tan, about navigating the highways and byways of supplier-retailer relationships.
Free Resource
Walmart Discontinues Settlement Disputing
Walmart has begun to let suppliers using Settlement Disputing know that, in the next few months, they will be discontinuing that process in favor of a new one through the APDP app. This change will likely have widespread consequences for Walmart suppliers on Settlement.
Free Resource
Walmart Shortages 201
Understand how to avoid and dispute shortage deductions at Walmart with experts Allie and Peter. They'll discuss common reasons for shortages and answer your questions live.
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Deductions Navigator for Amazon Fast Pitch
Gain visibility into your Amazon shipping deductions. Learn about SupplyPike’s product Deductions Navigator for Amazon!
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Walmart Fiscal Year End 2024 Calendar
Stay up-to-date on Walmart's happenings this fiscal year. Download your free (and printable) Walmart FYE 2024 Calendar to never forget:
Free Resource
Amazon Deductions Explained
The "prime" resource for understanding, avoiding and disputing Amazon Deductions. Download this ebook to successfully navigate Amazon deductions from A to Z.
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SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute Prepaid On Time Fines
Start improving your On Time and In Full metrics. Join our OTIF oracles to learn how savvy suppliers can move the needle to a 98% OTIF score.
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Need-to-Knows for New Walmart Suppliers
Whether you're new to the supply chain, CPG industry, Walmart, or just need a refresher, this course is designed to cover the basics for Walmart suppliers.
Learn how to best use Walmart's supplier platform, Retail Link, without pulling your hair out. Our experts will also cover the unstated best practices when it comes to talking to your buyer, disputing chargebacks, and leveraging new supplier programs.
Free Resource
SupplyPike Academy: Using OTIF Radar to Understand, Improve, and Dispute In Full Fines
Start improving your On Time and In Full metrics. Join our OTIF oracles to learn how savvy suppliers can move the needle to a 98% OTIF score.
Free Resource
Benchmarking Your Deductions: Kroger
Explore insights on Kroger's deduction program. Our experts have analyzed Kroger retail data, uncovering and removing major roadblocks.
We've compiled the most aggravating deduction codes and distribution centers. Learn insights on tackling deductions and the ever-changing landscape of the Kroger supply chain.
Free Resource
Benchmarking Your Deductions: Walmart
Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Take a deep dive into deductions facing suppliers at Walmart.
Our experts have analyzed retail data, uncovering the most persistent deduction codes and how to put them to bed. Gain insights on tackling deductions and the ever-changing landscape of the Walmart supply chain.
Free Resource
Short Shipping Deductions
The most common deductions come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen at any major retailer. This one-hour session will focus on avoiding short shipping and spotting invalid shortage claims.
Free Resource
Kroger Deductions Office Hours
Learn about Kroger deductions and how to get visibility into them and dispute them.
Free Resource
A Supplier's Guide: Prepaid vs. Collect
When it comes to choosing a freight option for Walmart, there is no one-size-fits-all. Deciding whether to go Collect or Prepaid can be a daunting question. Which option is a better fit for your business and process?
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SupplyPike Academy: Deductions Navigator Pro Tips
Deductions Navigator, SupplyPike’s AP deduction application, integrates your retailer deductions under one roof for painless disputing.
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Target Deductions
Are you aiming to reduce your deductions at Target? Our Target Deduction duo, Stacy and Clint, have broken down disputing in Target's Dispute Portal, Synergy.
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Office Hours: Shipping Documents
Shipping documents are vital to disputing compliance fines but learning when and how to weld them is half the battle. Access
Learn about the different types and uses for shipping documents from SuppyPike's shipping documents expert Carter King.
Free Resource
Benchmarking Your Walmart Business: OTIF
Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Managing On-Time and In Full is a full-time job, but it doesn't have to be.
Our experts have analyzed retail data uncovering the most persistent OTIF issues and how to put them to bed. View our slide deck full of insights, tackling deductions, and the ever-changing landscape of the Walmart supply chain.
Free Resource
Navigating NOVA 201
The NOVA application (New Order Validation and Approval) inside Walmart’s Retail Link Platform enables suppliers to create, edit, or cancel orders. The goal is to simplify POs for accurate replenishment and fewer compliance fines.
This slide deck aims to provide clarity when using NOVA and answer frequently asked questions. We will cover the functions of NOVA from a strategic perspective for Walmart Suppliers.
Free Resource
Amazon Deductions 101
Take control of your Amazon Chargebacks and learn to streamline your disputing process in Vendor Central.
Free Resource
Recapping Walmart's Item Swap
Walmart's Item Swap is powerful for suppliers who understand how to wield this new initiative. Learn about Walmart's shift in shelf space and how it affects suppliers.
Free Resource
Deep Dive: SQEP Phases 2 & 3
Right item and condition are essential to compliance at Walmart. Access the slide deck our SQEP experts have created about the Supplier Quality Excellence Program Phases 2 and 3.
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Deep Dive: SQEP Phase 1
Explore the first phase of Walmart's Supplier Quality Excellence Program. Download the slide deck about Walmart's SQEP compliance guidelines on PO Accuracy and ASNs.
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Recapping Collect Pickup Program
Caught off guard by Walmart's Collect Pickup Program? Learn the latest details and supplier anecdotes on making strategic decisions when shipping Collect to Walmart.
Free Resource
SupplyTry - A SupplyPike Training: OTIF Radar
SupplyPike’s software, OTIF Radar, is the automation tool for disputing and identifying the root cause of fines. We've covered the OTIF playbook for preventing and disputing fines through the OTIF Radar app.
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Target Deductions Explained
Missing the mark with your Target Deductions? 🎯
That's why we compiled this booklet for quick reference on the basics of disputing at Target!
Free Resource
Deductions Navigator Fast Pitch for Target
Gain full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Target!
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Buyer Breakdown : the OTIF Scorecard
Reframe your perspective on the OTIF Scorecard. Think like your Walmart Merchant Team and drive meaningful results that will move your OTIF score to the next level.
Free Resource
Navigating NOVA 101
The NOVA application (New Order Validation and Approval) inside Walmart’s Retail Link Platform enables suppliers to create, edit, or cancel orders. The goal is to simplify POs for accurate replenishment and fewer compliance fines.
This slide deck aims to provide clarity when using NOVA and answer frequently asked questions. We will cover the basic functions of NOVA from a strategic perspective for Walmart Suppliers.
Free Resource
SQEP Handbook, First Edition
⛏ Suppliers don't have time to dig around for new information on SQEP. That's why we've created the SQEP Handbook, 1st Edition. Check back here for an updated edition with the latest information at your fingertips.
Free Resource
Back to School with Field Agent
Preparing for back-to-school is the summer event for suppliers. With ever-present shortages and supply chain constraints continuing to plague suppliers, suppliers can’t afford to fail during the BTS shopping season.
Rick West, CEO of Field Agent, and SupplyPike’s Stacy Tan break down how suppliers can avoid pitfalls and be an A+ supplier for back-to-school.
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Retailer Deductions Compared
Providing high-quality products can be a juggling act when suppliers sell to multiple retailers. Learning the complicated dispute processes of each retailer becomes a time-consuming distraction from growing your business.
Our SupplyPike experts compare the chargeback processes of major retailers, including Walmart, Amazon, Target, and Kroger. We’ll navigate each retailer’s dispute process, uncovering trouble spots and best practices.
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Deductions Office Hours
Retailer claims deductions are tricky, and suppliers are often left to their own devices to resolve issues. Factor in deductions from different retailers is like plugging a sinking boat. SupplyPike Office Hours are different from regular webinars. Our experts spend the full hour answering questions live on retailer deductions.
Free Resource
Increasing Instocks: Addressing Walmart’s 2022 Objectives
Remaining in-stock has been a major issue over the last two years, even for category leaders. Walmart’s Growth Forum outlined new strategies to avoid out of stocks that require suppliers to change rapidly. Suppliers may start to feel like they’ve been thrust into the Wild West with new Omni initiatives like Item Swap. Tune in for SupplyPike’s Stacy and Melodie's insights on increasing your Walmart in-stocks.
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Walmart Shipping 101
Walmart Suppliers understand shipping is dependent on your assortment and can impact your bottom line. When choosing how to pack your products for transport or choosing a shipping method, it can get complicated when you factor in Walmart’s Compliance Standards.
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Managing Your Walmart Deductions
Rookie and veteran suppliers alike struggle with deductions. Discover how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.
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Walmart Post Audits Explained
Don’t let post audits catch you off-guard. Walmart post audits are preventable and disputable if suppliers prepare. Let the SupplyPike Team illuminate the easiest path forward.
Free Resource
SQEP 101
Walmart’s Supplier Quality Excellence Program (SQEP) expects suppliers to keep up or face compliance fines. Check out the slide deck our experts have put together to master Walmart’s SQEP goals.
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Managing Kroger Deductions 101
Conquer Kroger deductions with Supplypike’s Ryan Petty and Stacy Tan. Learn how to get crystal-clear visibility into your deductions and how to dispute like a boss.
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Benchmarking Your Walmart Deductions
Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Take a deep dive into deductions facing suppliers at Walmart.
Our experts have analyzed retail data uncovering the most persistent deductions codes and how to put them to bed. Learn about insights on tackling deductions and changing landscape of the Walmart supply chain.
Free Resource
Accounting 101 for Walmart Suppliers
In this session, SupplyPike’s Stacy Tan and Melodie Hays are spotlighting the accounting processes that have the greatest impact on your Walmart business. If you have questions about the difference between Accounts Payable and Account Receivable errors, our team has you covered. They will also cover APIS, supplier agreement terms, and demystifying disputes.
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Ultimate OTIF Disputing Fines
Are disputing OTIF fines even worth the hassle? We think so! Learn the best practices for winning your money back from Walmart’s OTIF fines.
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Understanding On-Shelf Availability
Don’t let in-stock issues like Phantom Inventory bring down sales. In this free webinar, Rick West, CEO and Co-founder of Field Agent, will be presenting their findings of an on-shelf availability audit for 3 SKUs. Our retail data expert, Stacy Tan, will be walking you through finding that information for those SKUs in Retail Link and in Retail Intelligence.
Free Resource
2022 Walmart Supplier Growth Forum Recap
Walmart recently hosted its 2022 Supplier Growth Forum in Bentonville and shared its key strategic initiatives for the year with suppliers.
Free Resource
Netting at Kroger
Settlement netting (or payment netting) allows Kroger to consolidate its Accounts Receivable balances against its Accounts Payable balances with each vendor. This can cause a lot of confusion for suppliers when it comes to identifying those netted charges and keeping track of paid invoices.
Learn everything you need to know about the netting process and identifying common types of netting charges.
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Fundamentals of OTIF
Access the Fundamentals of OTIF slide deck to learn the basics of Walmart’s On Time In Full program, including the requirements to stay compliant, the metrics to watch, what each score means, and how to measure your performance.
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Retail Link Recipes That Every Supplier Should Know
Retail data experts explain the need-to-know recipes for Retail Link success! Walmart suppliers can learn all about how to use must-know Retail Link apps.
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Orientation to OTIF: How to be In Full
Walmart suppliers know the difficulties of meeting that 98% In Full standard. Learn how to determine the root causes of In Full issues and fix them to prevent OTIF fines.
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Deductions Navigator for Walmart Fast Pitch
Learn how to get full visibility into your AP deductions and create one-click disputes with Deductions Navigator for Walmart.
Free Resource
Chat with a Replenishment Manager
SupplyPike's retail data expert Stacy Tan sat down with Amber Bumgardner who is the Senior Manager for Supply Chain and POS Replenishment at Igloo Products Corporation.
Free Resource
Retail Intelligence Fast Pitch
Retail Intelligence allows you to dig into your Walmart data and create automatically updated and completely customizable dashboards with the data you want to see. Put an end to countless spreadsheets and manual reporting with Retail Intelligence. Learn more about what this app can do for your business.
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Chat with a Replenishment Manager: Catherine McDonnough
Retail data expert Stacy Tan sat down with Catherine McDonnough, the Senior Replenishment Manager at Central Garden and Pet as she discussed best practices for being a good Walmart supplier. Catherine has over a decade of experience managing replenishment, including 5+ years working at Walmart in a variety of replenishment roles.
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Orientation to OTIF for Collect Suppliers
Collect suppliers know the difficulties of being collect ready. From confirming POs by 4:00 PM CT the next day to making sure orders are ready for pickup on time, there are a lot of opportunities for things to go wrong. Sometimes, it’s not even the supplier’s fault! We are here to help you learn how to be Collect Ready.
Free Resource
Orientation to OTIF for Prepaid Suppliers
Prepaid suppliers know the difficulties of being On Time. From carriers arriving late to overbooked DCs, shipments can miss the delivery window easily. Walmart’s rigorous 98% On Time goal is hitting Prepaid suppliers hard. We’re here to help you learn how to be On Time.
Free Resource
Deductions Management 201
Shortage deductions are pretty common and happen when a DC signs an order as short or missing. Learn about how to get a handle on these deductions – and dispute them. We explain how you can use data to overcome these deductions and get money back into your pocket.
Free Resource
OTIF Radar Fast Pitch
OTIF Radar lets you dive deep into your supply chain to find reasons for low OTIF scores and spot trends with actionable insights. View potential OTIF fines that may be invalid and download documentation to help reverse those fines.
Free Resource
Improving your OTIF Scores
Learn how to identify root causes of low OTIF scores and what you can do to improve your performance.
Free Resource
Responding to OTIF Fines
We go over OTIF best practices and how to hold 3rd parties accountable. Learn where fines are coming from and questions to ask about your supply chain to help prevent them.
Free Resource
A Year in Review
In a year during which unprecedented events took a toll on retailers worldwide, Walmart sales still managed to come out on top. Stacy Tan has broken down the year’s challenges and how they impacted Walmart across departments.
Free Resource
Deductions Management 101
Learn how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.
Free Resource
ABCs of OTIF
Learn the basics of Walmart’s On Time In Full program, including the requirements to stay compliant, the metrics to watch, what each score means, and how to measure your performance.
Free Resource
Preventing and Disputing OTIF Fines
Our OTIF expert Ryan Petty outlines how to get the most visibility into where fines are coming from and how to figure out if you have invalid fines that can be reversed. He’ll also cover best practices for preventing fines.
Free Resource
Navigating the OTIF Scorecard
Learn all about the OTIF Scorecard in Retail Link™ and how to navigate through each metric, dashboard, and report. We also discuss how to filter your data to get a better overview of your scores and view your fines. Lastly, we cover how to download your PO data.
Free Resource
OTIF Accountability and You
We cover “Accountability Buckets,” a metric of Walmart’s OTIF compliance program. Learn to distinguish which failure outcomes fall into which bucket – the Supplier’s or Walmart’s. Also, learn about waterfall chart that appears on the OTIF Scorecard in Retail Link™ and ways you can better track your scores.
Free Resource
Kroger Deductions Navigator Fast Pitch
Gain full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Kroger!
Free Resource
Data Lab Fast Pitch
Become your buyer’s go-to supplier with Retail Intelligence’s newest feature: Data Lab! We cover what Data Lab is and how to use it to create quick, customized reports with your data.
Free Resource
Kroger Deductions 101
Learn about Kroger deductions and how to get visibility into them and dispute them.
Free Resource
Disputing OTIF Fines with SupplyPike
Learn about OTIF Radar's newest fine disputing features and the step-by-step process of disputing OTIF fines with SupplyPike.
Free Resource
Deductions Navigator and APDP
Walmart has launched its new APDP app in Retail Link to replace Direct Commerce. Learn everything you need to know about using SupplyPike with Walmart's new APDP app so that you can continue disputing your deductions with ease.
Free Resource
A New Supplier's Orientation to OTIF
We cover Walmart’s OTIF program and how it affects new suppliers. Learn about OTIF scorecards, and how to stay compliant and prevent chargebacks.
Free Resource
Walmart's APDP 101
Learn everything you need to know about using Walmart's APDP App so you can continue disputing your deductions with ease now that settlement disputing has ended!
Free Resource
Don't Get Spooked by Phantom Inventory
Retail Data expert Stacy Tan covers Phantom Inventory during the third session of our Intro to Walmart data series.
Free Resource
Demographics: Understanding your Target Market
Retail Data expert Stacy Tan covers Demographics and Store Traits during the second session of our Intro to Walmart data series.
Free Resource
Alphabet Soup: SSOs, PNEWs, and SPAQs
Retail Data expert Stacy Tan covers SSOs, PNEWS, and SPAQs during the first session of our Intro to Walmart data series
Free Resource
Being Proactive in Uncertainty
Businesses need to be more proactive than ever before to combat unpredictable events and keep their supply chain running smoothly. A panel of experts discussed best practices to increase visibility into your supply chain and make it strong enough to withstand uncertainty.
Free Resource
A New Supplier's Guide to Retail Data
These slides cover Walmart’s supply chain standards and help you understand the basic replenishment and sales metrics that buyers are looking for.
Free Resource
Deductions Decoded for New Suppliers
This slide deck goes over Walmart’s deduction and dispute process for new suppliers. Learn about AP deduction codes and identify and dispute them manually or with Deductions Navigator.
Free Resource
Know Before You Go: Chat With a Walmart Buyer ☕️
We sat down with Yoom Dang, a senior Walmart merchant for frozen seafood, for a fireside chat about what to expect when talking to your buyer.
Learn about:
Free Resource
The Ultimate Guide to OTIF
📖 Learn about the latest changes to Walmart's OTIF compliance program, what it means for suppliers, and what you can do to manage the impact.
Free Resource
Walmart 2022 Calendar
Stop worrying about which Walmart date is what 📆 Download your free (and printable) Walmart 2022 Calendar and keep track of:
Free Resource
Walmart Sales & Replenishment Trends 2020 Report
Through the ups and downs of 2020, we've analyzed data from over 200 Walmart suppliers spanning 53 departments and captured our findings in this Walmart Sales and Replenishment Trends Report.
Free Resource
Walmart Deduction Codes Explained Guide
We ran the numbers, 👀 and suppliers on average lose 20% of what they invoice Walmart to deductions.
That's why we compiled this comprehensive list of deduction codes: