[SupplyPike](https://www.supplypike.com/) helps you fight deductions, increase in-stocks, and meet OTIF goals in the built-for-you platform, powered by machine learning.

SupplyPike

You just missed it! SupplierWiki's Summer Hours kick-off was a major success. A special thanks to our guest speaker, Josh Tubbs, for bringing all of us up to speed on Walmart's Item Swap. 

Check out our events tab to stay up-to-date on exciting supplier gatherings happening all summer long!  

SupplierWiki Summer Hours: Item Swap 

Come learn about Item Swap at Walmart with Walmart experts and enjoy drinks on us.

Stacy Tan

VP of Retail Insights

Josh Tubbs 

Senior Director II Centralized Assortment and Space Analytics

SupplyPike makes disputing OTIF fines easier and faster than ever. This tool gives you insight into projected fines before they hit your bottom line and allows you to dispute invalid fines in just one click.

OTIF Radar 

Come and learn about SQEP from our experts!

SupplierWiki Summer Hours: SQEP Office Hours

Come learn about Walmart's SQEP program with our experts and enjoy drinks on us!

Allie Welsh-Truong

Lead Content Coordinator

Ryan Petty 

Product Owner for OTIF Radar

Join SupplyPike to celebrate raising their series B with a lively gala at TheatreSquared.

SupplyPike's Series B Gala 

Join SupplyPike in celebration of raising $25 M in series B capital with a lively gala at TheatreSquared on July 28th from 6:30-8:30 pm. 

With SupplyPike, suppliers can see every dollar taken from their checks and dispute invalid deductions with a single click. Reduce the time it takes you to dispute a deduction from 30 days on average to seconds.

Deductions Navigator

Check out the recording of Candid Conversations with A Former Walmart Buyer, Alison Wieand.

SupplierWiki Summer Hours: Candid Conversations with A Former Walmart Buyer

Check out our recording of Candid Conversations with A Former Walmart Buyer, Alison Wieand.

SupplierWiki is serving up the need-to-know recipes for Retail Link success! Learn from expert Tim Carey about how to build stellar DSS reports. 

Retail Link Recipes Live with Tim Carey

Tim Carey

Owner of Trend Results

Quick Mods with Walmart Leaders

Come learn about Quick Mods at Walmart with Walmart experts and enjoy coffee on us.

The supply chain world can change overnight. Stay nimble and learn about the newest initiatives called QuickMods changing the Walmart shelf.

QuickMods with Walmart Leaders

Check out the recording from QuickMods with Walmart leaders. 

Join industry expert Ken Lettre to uncover the tricks of better understanding, avoiding, and fighting SQEP issues. 

Supplier Coffee Chat: Disputing SQEP Fines Workshop with Ken Lettre

Sign up to learn how to fight SQEP fines with Walmart compliance experts.

Ken Lettre

Manager - Retailer Relations

Sign up for SupplierWiki's in-person focus group to share your ideas for our content. Participants will receive lunch and a SupplyPike Gift Bag, including a $50 Visa gift card. 

SupplierWiki Focus Group

Want to influence the new phase of SupplierWiki content? Sign up for SupplierWiki's In-Person focus group to share your ideas and receive lunch and a gift from us!


Grow your retail business without frustration. Fight deductions, meet OTIF goals, and maximize cash flow in the built-for-you platform, powered by machine learning.

Walmart’s Settlement Program is ending. Now what? Strategize with Supplierwiki and best-in-class suppliers on how to fight AP deductions.

Supplier Coffee Chat: Disputing Walmart AP Deductions 

Walmart’s Settlement Program is ending. Now What? Strategize with Supplierwiki and best-in-class suppliers on how to fight AP deductions.

Eric Smith

Director of Product

Weston Parks

Product Manager

Explore prevalent SQEP defects ailing Walmart suppliers with SupplyPike Expert, Parker Johnson. In person attendees will receive exclusive gifts and free, catered breakfast. 


Understanding and Correcting Common SQEP Fines

 Explore prevalent SQEP defects ailing Walmart suppliers with SupplyPike Expert, Parker Johnson.

Parker Johnson

Associate Product Manager

SupplierWiki is sponsoring a free Item 360 training with industry veteran Deedee Washburn. In-person attendees will receive exclusive gifts and a free, catered breakfast, and free training on Walmart's Item Management tool. 


Understanding Item 360 with Deedee Washburn

Join us to fill in the gaps of Item 360 and bring your knowledge full circle with Item 360 Expert Deedee Washburn.

Deedee Washburn

CEO and Founder of Retail Training and Consulting, Inc.

Join SupplierWiki's Senior Audits Manager for expert advice on tackling your Walmart Post Audits. Walk away with a game plan on understanding and disputing post-audits. 



Post Audit Playbook for Walmart Suppliers

Join SupplierWiki's Senior Audits Manager for expert advice on tackling your Walmart Post Audits. Walk away with a game plan on disputing post-audits. 

Annette Powell

Senior Audits Manager

Learn more about the retail industry by watching these clips


The most common deductions across all retailers come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen. 

Short Shipping Deductions 

On Demand

SupplierWiki videos cover relevant supply chain topics to help suppliers reach their goals. Learn how to be a successful supplier at retailers like Walmart, Kroger, Target, and Amazon. 

videos

SupplierWiki Videos

In this workshop, we go over Walmart’s OTIF program and how it affects new suppliers. Learn about OTIF scorecards, and how to stay compliant and prevent chargebacks.

A New Supplier's Orientation to OTIF

Welcome to Walmart

This class goes over Walmart’s deduction and dispute process for new suppliers. Learn about AP deduction codes and identify and dispute them manually or with Deductions Navigator.

Deductions Decoded for New Suppliers

Join Retail Data expert Stacy Tan as she dives into SSOs, PNEWS, and SPAQs during the first session of our Intro to Walmart data series.

Alphabet Soup: SSOs, PNEWs, and SPAQs

Coffee Break with SupplyPike: Intro to Walmart Data

Join a panel of experts as we talk about best practices to increase visibility into your supply chain and make it strong enough to withstand uncertainty.

Being Proactive in Uncertainty

A Leaf Logistics Webinar

Walmart has launched its new APDP app in Retail Link to replace Direct Commerce. Join us on October 12th to dig into what's changing and how Deductions Navigator is adapting.

Deductions Navigator and APDP

Deductions Navigator Training Series

Join Retail Data expert Stacy Tan as she dives into Demographics and Store Traits during the second session of our Intro to Walmart data series.

Demographics: Understanding your Target Market

Join Walmart OTIF expert Ryan Petty as he reviews OTIF Radar's newest features that will help simplify your fine disputing process.

Disputing OTIF Fines with SupplyPike

OTIF Radar Training Series

Join Retail Data expert Stacy Tan as she interviews Walmart buyer Yoom Dang during the fourth session of our Intro to Walmart data series.

Know Before You Go: Chat with a Walmart Buyer

Learn about the ABCs of Walmart’s On Time In Full (OTIF) program in this fundamentals webinar. We talk scores and metrics in a 30-minute session.

ABCs of OTIF

The Fundamentals of OTIF Series

Walmart OTIF scores fall into two buckets: Supplier Accountability and Walmart Accountability. Do you know which is which? Learn more in this 30-minute webinar.

OTIF Accountability and You

With Walmart’s new changes to its OTIF program, it launched a new scorecard app in Retail Link™. Learn how to navigate it in this 30-minute webinar.

Navigating the OTIF Scorecard

OTIF fines aren't a lost cause! Learn how to prevent and even dispute Walmart’s OTIF chargebacks in this 30-minute webinar.

How to Prevent and Dispute OTIF Fines

Join us for an orientation to OTIF for Prepaid suppliers! Learn about being on time, delivery windows, and holding carriers accountable.

Orientation to OTIF for Prepaid Suppliers

Orientation to OTIF

Walmart’s OTIF program is very strict and allows for very little wiggle room. Sit down with Replenishment Manager Catherine McDonnough and learn how you can stay compliant.

Chat with a Replenishment Manager: Catherine McDonnough

Fireside Chat Series

Check out Orientation to OTIF for Collect suppliers! Learn about being collect-ready, confirming orders, and holding Walmart accountable.

Orientation to OTIF for Collect Suppliers

Retail Data expert Stacy Tan interviewed Igloo Replenishment Manager Amber Bumgardner about working with Walmart and best practices for replenishment.

Chat with a Replenishment Manager: Amber Bumgardner

 Fireside Chat Series

Get full visibility into your Walmart data with Retail Intelligence! Product Owner Stacy Tan walks you through using this app to become your buyer’s favorite supplier.

Retail Intelligence for Walmart Fast Pitch

Fast Pitch Series

Kroger deductions expert Ryan Petty will review the Kroger deductions disputing process and walk you through how to use the app.

Deductions Navigator for Kroger Live Training

Learning how to prevent and dispute Walmart’s OTIF fines is not a lost cause. Learn more in this 1-hour webinar.

Preventing and Disputing OTIF Fines 

Become your buyer’s go-to supplier with Retail Intelligence’s newest feature: Data Lab! Watch retail data expert Stacy Tan walk you through what Data Lab is and how to use it.

Data Lab Fast Pitch

Document Explorer allows you to store, search, and organize all of your shipping documents in one place! Join Product Owner Carter King as he walks you through using this new app.

Document Explorer Fast Pitch

EDI experts explain how suppliers can meet Kroger’s compliance requirements, avoid costly fines from common EDI errors, and use integrations to streamline their processes.

EDI: What Suppliers Should Know

EDI Explained

Get full visibility and create one-click claims with SupplyPike’s product Deductions Navigator for Kroger! Join Product Owner Ryan Petty as he walks you through using this app.

Deductions Navigator for Kroger Fast Pitch

Join Kroger expert Ryan Petty as he digs into frequently asked questions surrounding Kroger’s netting process and how it can affect your bottom line. 

Netting: What Kroger Suppliers Should Know

Kroger Netting 101

Join us for an orientation to OTIF for Walmart suppliers! Prepaid and Collect suppliers will learn best practices for being In Full and improving your OTIF score.

Orientation to OTIF: How to be In Full

Join Stacy Tan as she dives into on-shelf availability and sits down with Rick West, CEO and Co-founder of Field Agent, as he presents their on-shelf audit results.

Understanding On-Shelf Availability

Coffee Break with SupplyPike

Get full visibility and create one-click disputes with SupplyPike’s product Deductions Navigator for Walmart! Join retail expert Stacy Tan as she walks you through using this app.

Deductions Navigator for Walmart Fast Pitch

Learn about the basics of Walmart’s On Time In Full (OTIF) program in this fundamentals webinar. We talk about OTIF scores and metrics in an hour session.

Fundamentals of OTIF

The Ultimate OTIF Series:

Learn how to identify root causes of low OTIF scores and what you can do to improve your performance.

Improving Your OTIF Scores

Join SupplyPike’s experts as they simplify responding to OTIF fines. Suppliers will learn about the root causes of OTIF fines and how to dispute invalid fines.

Responding to OTIF Fines

Rookie and veteran suppliers alike struggle with deductions. Discover how Walmart’s deduction process works and how you can win back money through Walmart’s dispute process.

Managing Your Walmart Deductions

Reclaiming What's Yours

Improving supply chain for the customer is the theme of Walmart’s 2022 Growth Objectives. Uncover key in-stocks strategies with SupplyPike’s experts in this 1-hour webinar.

 Increasing Instocks: Addressing Walmart’s 2022 Objectives

Addressing Walmart’s 2022 Objectives

Welcome to SupplyPike Office Hours: Deductions Edition! Our experts, Eric and Allie, will spend a full hour answering questions live on Walmart and Kroger deductions. 

Walmart and Kroger Deductions Office Hours

A supplier’s second-biggest event is the back-to-school season. Field Agent and SupplyPike join forces to unpack in-stocks and shopper strategy before school’s back in session!

Back to School with Field Agent

Supplier's Survival Guide

Connect with SupplyPike’s Stacy Tan and Melodie Hays on the latest trends Walmart suppliers need to know about navigating the future of the supply chain with Walmart.

Benchmarking Your Walmart Deductions

Walmart Deductions

How do APIS and invoices affect your bottom line? Stacy and Melodie will cover an extensive overview of how to be a stellar supplier according to your supplier agreement.

Accounting 101 for Walmart Suppliers

Welcome to SupplyPike Office Hour: OTIF Edition!

Our expert, Ryan Petty, will spend a full hour answering your On-Time and In-Full questions live.

OTIF Office Hours

Implement successful shipping at Walmart and avoid fines. Allie Truong and Melodie Hays are giving the low-down on shipping decisions that help or hurt your Walmart business.


Walmart Shipping 101

Shipping 101

Item 360 holds the building blocks of how items are set up and maintained. Learn the basic features of Item 360 and how to avoid commonly made mistakes.

Item360 101

Don’t let post-audits catch you off-guard. Walmart post-audits are preventable and disputable if suppliers prepare. Let the SupplyPike Team illuminate the easiest path forward.

Walmart Post Audits Explained

Post Audits Explained

The professor is in! Stop by the office for extra help on disputing at Walmart. 
Stacy Tan, Professor of Disputes, is opening up her office to decipher AP deductions at Walmart. 

Office Hours: Disputing at Walmart

Reframe your perspective on the OTIF Scorecard. Think like your Walmart Merchant Team and drive meaningful results that will move your OTIF score to the next level.

 Buyer Breakdown : The OTIF Scorecard 

Take control over deduction disputes, no matter the retailer. Compare Amazon, Walmart, Target, and Kroger fines with SupplyPike’s Retail Experts: Stacy and Allie.

Retailer Deductions Compared 

Caught off guard by Walmart's Collect Pickup Program? Watch the recap for the latest details and supplier anecdotes on making strategic decisions when shipping Collect to Walmart.

Recapping Collect Pickup Program

Explore the first phase of Walmart's Supplier Quality Excellence Program. Watch Stacy Tan discuss Walmart's SQEP compliance guidelines on PO Accuracy and ASNs.

Deep Dive: SQEP Phase 1

Walmart's Item Swap is powerful for suppliers who understand how to wield this initiative. Listen in as Melodie and Peter talk through Walmart's shift in shelf space.

Recapping Walmart's Item Swap

Staring into space trying to figure out Walmart’s NOVA? Join our Retail Link specialists, Melodie and Stacy, to learn how to use this Purchase Order management tool like a star!

Navigating NOVA 201

Learn from SupplyPike’s Stacy Tan and Allie Truong on the latest trends Walmart suppliers need to know about navigating OTIF with Walmart.

Benchmarking your Walmart Business: OTIF

 OTIF at Walmart

Are you aiming to reduce your deductions at Target? Our Target Deduction duo, Stacy and Clint, are breaking down disputing in Target’s Dispute Portal, Synergy. 

Target Deductions

The most common deductions come from shortages – and are often invalid. Learn from our knowledgeable team about how shortage deductions can happen. 

Short Shipping Deductions

Finding the correct shipping documents can often be a wild goose chase. Join SupplyPike's Stacy and Carter as they venture into Document Explorer. 

Fast Pitch Document Explorer

Stop letting retailer deductions take time and resources away from growing your business. 
This 30-minute session will cover how to cut disputing down to seconds. 

Fast Pitch Deductions Navigator

Adapting to ever-changing challenges is a crucial skill for Walmart Suppliers. Take a deep dive into deductions facing suppliers at Walmart. 

On Demand

Learn more about the retail industry by watching these clips

Short Shipping Deductions

Overview

Webinars On Demand

Subject

Legal