Making Walmart's Supplier One Work For You 

[00:00:00] Allie Truong: We're gonna be speed walking through today's content. Just kidding. We'll go at a normal pace. and today we're talking about, making Walmart SupplierOne work for you. So thank you guys for joining us. Today, I'll be hosting our content, so I'll be looking at any of our questions, and behind the scenes, sending resources. 
 

My name is Allie Truong. I'm the Research Manager here at SupplierWiki. And then guiding us through today's content is Peter Spaulding. So Peter is our Senior SupplierWiki Writer. He spends a lot of his time researching, writing, and answering questions that suppliers like you have. So glad to have him on today's webinar and going through our content. 
 

If this is your first SupplierWiki webinar, welcome! We're excited to have you. Our goal is to make free educational content for suppliers. We do that in a couple different ways. We have webinars like the one that you're on today. We also have free ebooks that you can download, articles, just to support supplier success. 
 

So if you've hopped onto this webinar and you haven't looked at anything else, spend some time perusing SupplierWiki. we'd love to see you. at other webinars and looking at other content as well. Alright, and for today's agenda, we are gonna unpack what supplier one is. We're gonna talk through the main features and as they have developed what is available for suppliers and what will be coming in the future. 
 

And then from the suppliers that we work with and have conversations with, what's the best tips and strategies for navigating supplier one in the ecosystem that Walmart has. for the supplier portal. So within retail link. And then in the last 10 minutes, we'll spend some time answering questions and having a discussion with Peter, myself, and everyone who's joined today's webinar. 
 

So looking forward to that. All right. And then let's cover a couple of FAQs, that we get during webinars. Will you get a copy of today's slide deck? Yes. We always send a copy of the slide deck in PDF format, as well as a video recording, and that should hit your email inbox in about three to four business days. 
 

The second question that we get often is, what is the best way to ask a question? So there's two ways you can ask questions on Zoom. There's the Q& A tab and that's actually the easiest way for me to see your question and it doesn't get lost in the chat. so if you put it there, I'll prioritize those questions for our Q& A section. 
 

And then the chat is the best way to engage with the whole group. So share any insights you have on SupplierOne or helpful informations or other links. So I encourage you to do that. All right. And then last thing that we have here is introducing you to SupplyPike. So we're a part of SupplierWiki, which is within SupplyPike. 
 

And SupplyPike is a platform that helps suppliers get paid and get better with a software that identifies, recovers, prevents deductions and compliance issues. We do that at a couple of different retailers. So today we're talking about Walmart, but we also have solutions for Target, for Amazon, for CVS, for Home Depot. 
 

And for Kroger, and the list is continuing to grow, for our particular software. The last thing I'll mention here, again, we're not going to focus on doing a sales pitch today, we're really just here for informational content, is looking at some of the suppliers we work with. So we work with over 500 suppliers to help them recover revenue loss at retailers. 
 

So if you don't see your logo up here today, we'd love to work with you in the future. And with that, I'm going to hand it over to Peter to talk about SupplierOne.  
 

[00:03:31] Peter Spaulding: Thank you so much, Allie. Yeah,today we're going to be covering SupplierOne at a, pretty high level, but with a real practical kind of, focus looking a little bit more on, what are some practical tools that you can take away, to try to, make it work for you and get the most out of it. 
 

So a little bit of background on SupplierOne, before we dive into, the rest. Basically it was late last year, Walmart started letting people into kind of an early adopter program type of situation where suppliers could see what it was all about. this new platform SupplierOne, so that made some waves, but it wasn't, it wasn't something that the community of suppliers was really interested in. 
 

talking about too much. And I think my guess is that there's been a steady kind of increase from basically day one of that early adopter program until now, of interest that people have been showing, in the new program. And especially, more recently, Certain updates have made SupplierOne basically an essential for suppliers. 
 

So we'll get into that a little bit too. but really I think from the very beginning, Walmart's idea behind SupplierOne was to streamline, some of the siloed retail link apps into a single platform so that they could better do so that they could have a better. a universal system of prioritization, specifically for supplier action. 
 

So how can we take all of these things from item management to, returns to deductions and really just create a what I've been calling basically triage, but just decision making for system, for, prioritization. what should your priorities be given your kind of performance across these different, not channels exactly, but, apps, different kinds of programs, for suppliers. 
 

So we want to talk about what is the relationship between RetailLink and SupplierOne. And this is something that I'll basically be doing throughout the whole webinar. And it's something that I would really like to hear from all of you on as well. What do you think this relationship is? Because it's not,100 percent clear what the future is of SupplierOne and of RetailLink. 
 

They exist, more or less, they coexist peacefully more or less right now. but yeah, so SupplierOne, basically has some kind of mirrored functionalities, that are present in those RetailLink apps that I mentioned on the last slide. but now there's an important update here that we've put in. 
 

called out in bold on the left, which is just the item 360. So basically all of your item management, item setup stuff that you were doing in RetailLink is now going to be happening exclusively in SupplierOne. So SupplierOne is not just a mirroring of some of these, of some of these functionalities. It is now actually the item management place. 
 

So far as I know,and as is the case with a lot of things, a lot of the changes that Walmart makes, sometimes there are staggered elements to it. The suppliers that we've talked to no longer have access to item 360. So basically what we're talking about is the relationship between RetailLink and SupplierOne. 
 

All item management, to the best of my knowledge, is done through SupplierOne now. So it is now an absolutely mandatory, essential,secondary platform for suppliers to use for their item management from setup to maintenance, and everything in between. so the question that a lot of suppliers have is just does this mean that RetailLink won't be the main hub and now that there's some kind of transition that's happening to SupplierOne? 
 

And. Yeah, the best of our knowledge is just we have no idea. not totally sure what's going on with SupplierOne. is it a long term replacement or not? These are just, this is all just conjecture. but there is a lot more that you can do in SupplierOne than just item management. 
 

Just like in RetailLink, there's a lot more that you could have done, aside from just item management. basically, and we have a lot of resources on RetailLink. We have some other resources on SupplierOne as well that Ali can share with you guys. But for the most part, RetailLink is still the main hub. 
 

It's still the current supplier platform of most importance to suppliers.aside from item 360 going away, there's some other kind of notable changes that I would like to call out as well that DSS, which was the basically, the supplier performance,reports app that was in RetailLink has also now been removed Not into SupplierOne, but by Luminate. 
 

Luminate has completely taken over that. and that's another secondary platform. I'm calling these secondary platforms, but it's really just a separate website. still connected to Walmart, obviously, and still intimately,Still an intimate part of the universal supplier performance, experience, or business. 
 

so that's another kind of call out. RetailLink has lost two apps, two of their biggest and most important apps for supplier performance, and they've been replacing them with other things. One of those, being a SupplierOne functionality. Another of those being a completely new program in Illuminate. 
 

So of course, we talk about Illuminate constantly. So if you're curious about Illuminate, if you have never heard the word Illuminate before somehow, we've got a lot on that as well. Highly recommend, Dipping your toes into some of that content and really, exploring the Walmart Supplier Support Group Facebook group. 
 

If you're not familiar with that, that honestly at this point is the best place to go for Luminate help. just because The feedback from Walmart might be a little slow in coming back. Our information is just as new and underdeveloped as everyone else's. In that Walmart Supplier Support Group, everyone can come together and share resources, so highly recommend that. 
 

And speaking of, I just want to know if anyone wants to, of course, share in the chat what your experience with SupplierOne has been, if you've been in, If you haven't been in, that's good, to know too, just, what your experience with that has been. what was the user experience like? Do you prefer it to the old item 360? 
 

or is that not really your wheelhouse and you're really just here to learn what item three, what, SupplierOne is about. but definitely let us know. similarly to Luminate. The SupplierOne login is just the same as RetailLink and it will have the same MFA process. So basically now, RetailLink, SupplierOne, Luminate, you're all using the same credentials to get into those across the board. 
 

But yeah, let us know in the chat what your experience has been like if you've been in SupplierOne. If you haven't been in yet, let us know that too. That's all really helpful information. And of course, as is the case with Luminate, The Walmart Supplier Support Group on Facebook is really helpful, for sharing that information and for asking questions. 
 

There's a lot of really helpful conversations that are going on there. It's good just for research too.Linda in the chat says she's just, learning to use it and it seems a little redundant so far. And yeah, we'll be getting into a lot of the redundancies as well. And, or redundancy has a negative connotation. 
 

we've been using the word mirroring, which is, I think, more neutral. but yeah, in terms of Nova, in terms of,The PO functionality in terms of the deductions functionality. A lot of it is just mirroring a lot of what already exists there. Uh,Debbie says, she's been using SupplierOne for a while. 
 

She likes it better than Item360. I have set up items in SupplierOne also. So that's, some interesting feedback as well. So maybe some of the UX is a little bit smoother in SupplierOne. Maybe that would explain a little bit of the, rationale behind. That transition as well. but thanks for sharing guys, really helpful information. 
 

Similar. I've heard similar feedback with Illuminate in that, the transition is, has been really difficult from DSS to Illuminate, they, the, all of the reports are different. They have different names, different business elements. but that there is an extent to which the user experience or the actual kind of like website of it is better in some ways. 
 

but yeah, curious. change is hard, especially when it comes to really important, apps like DSS and item 360. really helpful. So this is a little bit, I've covered this a little bit already, but I just want to make sure we gloss over it one more time. Walmart's official position in the SupplierOne trainings is that the functionality of these apps is not going to be replaced by SupplierOne. 
 

So basically you have Nova, APIS, APDP. And item 360, there may be another now, I'm not sure. but some of the just the most important retail link apps, that functionality is all funneled down into SupplierOne. And then they look across all of those platforms to make a list of priorities for you that they put in the dashboard. 
 

So that's basically SupplierOne in a nutshell, which we'll be looking at a little bit more of what that looks like in a bit. Um,and yeah, so Walmart's official position is no, this isn't a long term replacement of RetailLink, or of these apps even. I think of it a little bit more as a, as an experiment. 
 

Luminate is not an experiment. Luminate is Walmart saying we're done with DSS. It was such an old, app we needed to start over. We needed to get better omni channel insights and stuff like that. So Luminate is not that. SupplierOne doesn't seem to be as big of a sea change, for suppliers yet. 
 

But again, Item360 going away seems to be a harbinger of something, right? what is, what does that mean? Nova and APDP are relatively new apps in RetailLink that Walmart spent a ton of time building out. So would they just two years later, give them up for SupplierOne? I don't know. 
 

Just some food for thought. It's not time to put on your tinfoil hats yet. But, yeah, that'sthe way that we've been thinking about it.what are SupplierOne's main features? Let me just pause here real quick. And, sorry. I'm not sure what you guys can see or not, but I changed my view halfway through this presentation. 
 

Okay, Splatform's main features. I'm going to run through this pretty quickly. We've covered this in other webinars. You've covered this in other content, and there's a lot out there that you can learn about what this is. we've got another question there for the chat. if any of you, would like for us to cover in depth one of these areas, we've done a little bit on the items and inventory stuff already because again, item 360 went away. 
 

So that's something we felt like we needed to cover. and we have some stuff on Nova already. And of course we have a ton of content on APDP. all of that is out there already, but if you'd like to learn a little bit more about the claims and return scorecard, what that's like. How to get the most out of that, definitely let us know that as well. 
 

But basically you've got these four main features or functionalities that are each kind of mirrors of something in RetailLink as well, except for items in inventory, which is a replacement of item 360. So order management is your duplication of Nova. That's where all of your PO stuff will go. All of the order edits and changes and stuff like that will be happening there. 
 

Claims and Returns Scorecard, is pretty self explanatory. That's your returns reporting. Returns reporting in RetailLink, I know very little about. I'm not sure what the name of that app is, where all that happens. But, I don't think we've covered it, at least not recently, on SupplierWiki. but that's where all of that is happening. 
 

Basically, Basically the idea is you don't want to see really unusual or high volumes of returns for any of your items or in any particular region or something like that, right? So same idea with the other sort of kinds of scorecards and reporting, but for your claims and returns and then payments and charges, right? 
 

Um,that's where your deductions info, and stuff will live as well. 
 

Okay. Linda's feedback is yes. Claims and returns need more info on that one, please. So that's really helpful for me to know. I would, it's something I would just like to learn about cause I, it's, I haven't covered it hardly at all in my time here at SupplierWiki and it seems really fascinating. so that's great feedback. 
 

All right. This is a helpful graphic that, one of our, content coordinators worked on here a little bit. it's helpful just for integrating, showing what this mirroring or this double functionality, or redundancy is, and how it applies from item 360 or how it translates from item 360 to supplier one. 
 

So unlike the transition from DSS to Luminate, this one is pretty similar, right? So you see a lot of those same headings just moved around a little bit. the transition from DSS to Luminate is basically,two different languages. All of the reports are different. So people are constantly confused about, how do I run this report in Luminate? 
 

There is a way to do it. It probably just has a slightly different name. yeah, going to as many of those trainings as you can would be great.a lot of the, a lot of the, design behind SupplierOne is just very similar to the apps that it's copying, but you can see it's moved around there a little bit. 
 

So your activity manager is now called submission manager. but maintenance setup and catalog all have the same names and then they've just, been reordered a little bit. another call out too, is that the SupplierOne Home has a lot of item information in it. This might be because right now supplier one is just prioritizing item setup and item inventory and item maintenance,for their suppliers. 
 

That's like the main kind of, push, more so than your performance, your demand and forecast and apps and integrations and order management or whatever. That's something that's worth kind of paying attention to. The dashboard of SupplierOne seems to have an items and inventory bias is how I would describe it. 
 

And maybe that changes from supplier to supplier, maybe it's different for other people. But it's an interesting thought experiment too of just, why is it that item management has this kind of prioritization? Maybe it's related tothe most costly kind of supply chain issues. Maybe that's what Walmart's emphasis is trying to be, or maybe that's the explanation. 
 

Okay. So order management.this is, yeah, this is the replication of the functionality of Nova, which we have a lot of content on as well. If you want to learn more just about Nova, whenever that app first launched, I think it was somewhere around two or three years ago,we designed a bunch of content around, how to adjust to that too. 
 

but yeah, that's order management, and it's designed to keep track of orders, through a variety of filters. And we just call out a few of those here. Cancellation requests, past due, ship today, new, closed orders, etc. Basically what you're trying to do is stay on top of orders, edit the ones that you can't make in time, that sort of thing. 
 

So here's a little bit of what that dashboard looks like. You've got Your order summary, and the, and their statuses all in one place, right? So you've got, they'll be, privileged by active status. and then you could filter by what kind of freight you could filter by the MABD, by the original MABD. 
 

and, of course all those other, filters as well. But basically that high level that they're going to show you is, from the open. What's that total dollar count? in receiving, what's that dollar count? What's the closed dollar count for that time window? And then what's the canceled one? and then, yeah, for those,for those filters, You want to pay attention to that timeframe, that time window as well. 
 

All right. Items and inventory. So this is the,the main one that, has, recently become more important, after item 360's, sunsetting. So this tab is broken down into the, four categories that we called out already, which is just a slight. change from the original in item 360. They start with catalog and then you have setup hub. 
 

That's your where you do the item setup. Maintenance hub for maintenance. And then submissions manager is in there too. So that's basically your like help, your like help and feedback, area tab, I guess.The catalog, and this is where you're going to see basically all of the products by GTIN and UPC as well as configurations and hierarchies by the win. 
 

So it's basically just like your highest level look at all of your items, what you have. For that one, in order to get the most out of it, you really need to be able to manipulate those filters, in a variety of ways, which requires training and experimentation as well. So looking into that, I think is really important. 
 

SetupHub, this is obviously where you do, the item proposals. you add items, add shippers and mailboxes. so those are e com, items that ship in multiple boxes. You do that there. Maintenance Hub. if you need to do, if you need to include, product content, or site experience details, item configuration and supply chain, or DSV inventory, imagery and rich media, that's where all of that will be done. 
 

Maybe you've got new images to add or update something like that. That's going to all happen in the Maintenance Hub. And then Submissions Manager. This is for all of the tickets for all of the submission types. So this could be more like regular help stuff, but any maintenance submissions or setup submissions, you can look at them all there. 
 

And they're organized by usual statuses, whether it's complete, supplier action required, Walmart action required. I'm not sure, but I would assume that it auto filters by supplier action required just to, to bring that to the front of mind, because that's the whole supplier one idea.here's a little look at the catalog. 
 

And again, this is all about the filters. This is all about, which, filtering by status or available channel or content quality or whatever it is. so,this is a very high level thing. You're only going to be able to get something out of it if you're familiar with these filters. 
 

So again, looking at trainings, if they're available, I would assume through RetailLink, or, if you can just shadow someone who's had a lot of experience with it or is using it a lot, all of that,is going to be the most helpful. but you can also, pull these reports,for reporting internally, with your team or with other people. 
 

can be pretty helpful for that as well. SetupHub, broken down really into item proposals, items, shipper, and multibox, which we talked about is the e commerce,sorry, multiple boxes. Set up new e commerce items that ship in multiple boxes. that happens through there and yeah, let's just a little look there. 
 

Maintenance hub is broken down like this. So big ones, I think to call out imagery and rich media, of course, as everything's going omni channel and going. com. This is the stuff that Walmart really wants suppliers to be able to prioritize. And so the content score that you get is going to be Hinging on a lot of this as well as just sales too, you want to be able to be showing up,to be scoring high for SEO, for dot com, sales, but you also want to be able to have just quality imagery and rich media to make it, Engageable for the consumer so they can set the, consumption experience is just a little bit more, pain free. 
 

And then you've got your submissions, manager. This one appears to be filtered more by submission type than by status. But again, all of that you can control yourself. If you wanted to just look at the maintenance submissions, that's what this is, right? Of course, it could be, filtered automatically by not necessarily submission type or status, but just when the submission was made. 
 

So that's important to follow up on too. But, Yeah, what you don't want to see is a whole bunch of supplier action required there. But again, that'll come in waves, right? Someone will go through it, go through the tickets and there will be more work to do. So yeah, it looks like these were just submitted. 
 

And, that's that. Again, filtering by submission date, filtering by status, submission type. This will be, and all the other filters, this will be the way to really get a sense of how your business is doing. All right, I'm going to speed this up a bit, so we can get to the tips and practices section. 
 

So this, claims and returns scorecard, basically is, just trying to communicate about the state of returns. how are they doing? what's that looking like? Are there any, unsavory trends that we're noticing? So it's broken down into general merchandise value, GMV, units, and return reasons. 
 

GMV is itself broken down into return dollars, GMV return rate. both of which are compared with just the previous period as you would expect. So is there anything unusual that's happening in this window? Units is broken down into return units return rate, and those are both, similarly broken down by comparisons with the previous period as would also be expected. 
 

So some common return reasons, this is basically just to Help suppliers know if there's an issue with the UPC or with the item itself as a product, but changed mind, damaged, does not work, didn't meet expectations, incorrect or missing items, poor quality, or other. I believe that there's just more return reasons as well. 
 

other may just be a filler, right? So that creates a lot of manual work in terms of trying to do, trying to understand what's actually going on with the returns. change mine seems like it's something that is just completely a consumer decision. It's not necessarily the case, right? Obviously that could be affected by the item itself as well. 
 

So all of that is just really tricky work. that you guys have been doing for a long time, or some of you have probably been doing for a long time. if you're in that returns world at all, but this is a little bit of what it looks like again. It's broken down by GMV and units. So you can look at that. 
 

It's automatically going to have a particular date range and that particular date range compared versus the previous period. Payments and charges. We won't spend a lot of time on this because we have a ton of content on deductions and, and APDP and all of that, but basically it's, it tracks DSV payments to the supplier by supplier ID, distribution center, and report date, and then it includes some deductions data as well. 
 

That's what's going on there. these reports include a variety of sortable columns. and here's some of the kind of big ones. PO number, distribution center ID, DC name, date marked as shipped, amount paid to vendor. All of these are really important just depending on what the insights are that you're trying to pull. 
 

Again, same call out for those filters. They can be really important. So for the payment history, you're going to, you've got to just walk through that process from, the supplier ID to the distribution center, to the report date, and then you can download those reports individually. And they look a little bit like this. 
 

So you're broken down by amount paid to vendor, date marked as ship, distribution center ID, and the purchase order number. The deductions page will look a little bit more like this. so you can look at it by PO number, invoice number, or check number. And then you've got all of these filters here, and this is where it, The granularity can get really intense. 
 

So we obviously have a deduction solution at SupplyPike, that we recommend for helping you create these insights for how to avoid these certain number of deductions are just going to be inevitable or feel inevitable at least. but yeah, so that's it. That's that. I'm really glossed over the deduction section, but it's super important. 
 

but yeah, definitely check out some of our APDP content. If you have more questions about that, all of that should translate to this as well, if not more Okay. So I talked about the SupplierOne dashboard a lot already. So we're going to look at it in a little bit more detail here. this is the home tab, right? 
 

And it's really the whole point of supplier one. That doesn't necessarily mean that it will be super helpful for you, particularly as a supplier. You may have other things going on, you may have other priorities that you need, but this is at least what supplier one has decided is most important for you to fun, for you to focus on, right now. 
 

So again, there's a bias towards items, and again, I'm calling this a bias. I'm not totally sure if that's the correct way to think about it. It may be just that item management is successful, supplier performance. it may just be that's the kind of the point of Supplier 1. 2 is to break it down in that way. 
 

but yeah, you've got a lot, this particular,supplier or fake supplier, whoever this is, has a ton in the average category with a score of 70 to 89. And then there's a few items in pour. So again, what do you want to focus on? You don't want to focus on good. It's good enough. you got a ton of items that are average. 
 

all of this is important for, getting leverage with Walmart, getting leverage with your buyer. if you can improve these numbers over time. So there's also a section a little bit farther down this dashboard called your top tasks. and this one is just a little bit more diverse in terms of which of the four main functionalities it's drawing from. 
 

As you see here, you've got some DSV orders, and, some DSV order cancellation requests, and then 19 maintenance submissions that require your action. So that's the supplier action required in the, I can't remember the name of that subset in the item section, but it's the bottom one, right? 
 

That's the, where all of those, tickets are submitted, right? but you could just follow that hyperlink and it would probably just take you there anyways. So there's that. Making the most of the filters.I've been harping on this a lot already and it's all very self explanatory. but again, my recommendation personally is to, find the time to explore to try to maximize, this report polling. 
 

I don't know how much flexibility there is or how much, basically encouragement there is for you to do that, but in as much as you can, I think there's, you stand a lot to gain from, again, trying to understand the greater picture that Walmart, has here in SupplierOne. We don't want to put all of our eggs in that basket, because Walmart doesn't appear to be doing so, but item management is super important and this is now your hub for that. 
 

So it's worth at least in that subset, in that subsection, looking in at, getting comfortable with those filters. If it's not something that You know, you're already familiar with from item 360 through that redundancy. yeah, that's a little bit of a recommendation. Another one is to try the chat. 
 

try the support page. so ask questions to the SupplierOneChat bot. This is not a person. and I don't know what kind of success people have had with this or not. I'm really curious what your experience has been. If you want to let us know in our chat, which is not a bot, but real people, you can let us know what that's been like. 
 

I think that the general supplier experience when it comes to this stuff is to just not ask for help. because They're pretty slow channels for the most part. So a lot of people will go to the Walmart supplier support group on Facebook. A lot of people will reach out to other people for help. maybe they're brokers or they're buyers or whoever's depending on what those relationships are like. 
 

a lot of people come to us with questions like that. but yeah, It's always worth a shot, especially if it's a quick question that you could get out really fast without spending a lot of time. so it's worth maybe checking out the chatbot. I'm curious. I don't trust Walmart with chatbots. 
 

they're not a tech company. but, yeah, it could be good. I'm not totally sure what that's like. Manage tickets. This goes without saying, really, submit and review help tickets. Those will be much more manual on Walmart's end. So there's, it's more likely to have a human element, whether that's for better or for worse, and then search articles. 
 

So SupplierOne has a pretty extensive and searchable documentation,set of documents for each feature. unlike Luminate, I'm not, or I should say, I'm not a big fan of Luminate's help docs, SupplierOne's help docs do seem to be pretty extensive and pretty rich. watch out for that. 
 

All right. And then this is something that we like to call out. it's really important to pay attention to the updates for something like SupplierOne and something like Luminate. Luminate has monthly releases. I don't think that's how SupplierOne is working. They'll just update their updates page from time to time, but they do have a little bit of a timeline here. 
 

As you can see that there's the available now stuff, so the recent updates, and then there's the more features to come section, which is this is what's in the pipeline. And then there's a whole section here just about RetailLink. SupplierOne is not a replacement for RetailLink. You will continue using functionality in Nova and Apis at this time. 
 

So basically what that means is you can use it. for Nova and Apis functionality, but in this language, and I'm not kidding, this at this time language is all over everything about SupplierOne. So it does seem to be the case that, they, this may be an experiment to see, is this something that can work that we could actually, transfer all this stuff over to, or not, right? 
 

but the emphasis there is really there's so much that you need in RetailLink. Don't try to get comfortable with just using SupplierOne, obviously, right? There's so much more stuff that you need to be doing, especially, like pulling reports, I would, illuminate.but yeah, just everything else, like your SQEP dashboard, for example. 
 

that's super important to, to your relationship with Walmart. And that's something that you'll really only find in RetailLink. There's a bunch of other stuff in RetailLink too that you need. that's a really important call out. That is Walmart's official stance. You will continue using functionality in Nova and Apis at this time. 
 

The language there is a little weird because you don't need to if you're using it in SupplierOne and it's working. but basically I think the point there is just that, Walmart is adamant that, you should be in RetailLink. That's the main takeaway that I'm getting from that is RetailLink is still super important. 
 

Some,newer features. And again, this is newer. We probably pulled this a couple of months ago, soit could be different now. It's always worth,it's always worth, looking at quick, call out, that I, that we just got from the chat. Someone has tried to use the chatbot, something they try to do regularly, and they haven't had much success with it yet. 
 

um,thank you for that call out. That's,helpful too. Maybe worth a try every now and then again, whenever it's just a quick question, it's something that I try on a lot of different platforms. And yeah, usually mixed success. we were promised the singularity. We were promised the technological rise and really the chatbots, what are they good for? 
 

anyways, so that's that available now in supplier one. Again, this is just basically the last couple of months of what have they been doing? really they've been honing in on the homepage. to be able to make that functionality as, as helpful as possible. the chatbot, our loving,our super helpful chatbot that we referred to already, for support, in app support and ticket management. 
 

That's that fourth section in item management as well. Item and Inventory Management, Deduction Summary and Details, Supplier Performance Scorecard, App Store and API Connections, Order Visibility, Returns, Trends, and Charges, Supplier Profile, and Facility Management. Basically just walking down the left nav there a little bit. 
 

And then for DSV only, you've got payment history and order management updates. And then some features that might be coming down the pipeline. APIs for store item setup and PO visibility is really interesting. I'm not totally sure what that means or what that will look like, but wanted to call it out. 
 

Intellectual property infringement claims is also fascinating. Not totally sure what that, I assume that's more in the kind of item management side of things, but not totally sure. And then owned order management updates, I also wanted to call out. the others are pretty vague. I'm not totally sure what to even make of them. 
 

but it seems again, this is my just, Take, and, so take it with a grain of salt. Just seems like there's an experimentation that's going on here that is pretty exciting. but that isn't, that is in no way is necessarily the whole future of the supplier experience in Walmart. in no way is Walmart trying to say, This is the new thing, right? 
 

But they definitely do seem to be interested in growing SupplierOne if it's something that works out. So I think we'll pivot now to questions. If anyone has any, you can please get them in the chat or in the Q& A. that would be helpful.  
 

[00:37:03] Allie Truong: Yeah. Thank you for walking us through that content, Peter. We do have some questions. 
 

and I did do some digging on my side as well. but please chime in. Nicole asks, if you have a task that is instructing you to verify ship points, what does this mean? Peter, I know you know a little bit about ship points. you wrote our, I believe you wrote our logistics cheat sheet that we have, which I'll send in the chat, but I also found, in the help document on supplier one, an article walking through what that process looks like. 
 

So essentially from what I'm gathering, Nicole, you're a collect shipper, which means you'll need to set up a ship point in the transportation supply portal app after onboarding.  
 

[00:37:47] Peter Spaulding: Yes, PC 2. 0.  
 

[00:37:50] Allie Truong: Peter Reppin, the, The platform used. It may also have you set it up in Aspen, is what I'm seeing. I have heard that there may be some transitionary things happening between that portal and then Aspen. 
 

So I would follow what Supplier, one is walking you through. Otherwise, we do have a document that I will send here in a second that walks through some the, Basics of supply chain at, at Walmart specifically. So I'll send that, and then I will send the other document that I mentioned from SupplierOne. 
 

And I did want to just mention, I think a question we get a ton when it comes to SupplierOne is, okay, how am I using this in tandem with other applications? Go in and see if you can do some of the basic tasks that you do in, let's say Nova, for instance, in SupplierOne. Playing around with that. 
 

Something that we've seen is that particularly the order management doesn't have the same applications as Nova. You can do smaller queries. They're not as robust. You can't create POs in SupplierOne yet. So just constantly checking those, to see if there are any changes, whether that's looking at what's coming up next or, checking that application and seeing what functionalities are now in the application as well. 
 

I don't think we have other, any other questions, so I'm going to go ahead and transition us into just showing off a couple of our resources. Peter can share the slides one more time, just to show, our emails as well. 
 

[00:39:26] Peter Spaulding: I'm having some technical difficulties. 
 

[00:39:31] Allie Truong: no worries. We don't have to pull it up. 
 

I'll send our emails in the chat. sorry for the technical difficulties today, y'all. I do not know what's going on, but if you guys do have questions, if you want more content like what we've shared today, whether that's on SupplierOne or specific functionalities, we are working on that. we'd love to talk to you guys about the problems that you're having, get those solved for you, or just explore content that's interesting, for you or your team. 
 

So Peter sent his email, I'm sending mine in the chat. Thank you guys for joining today's webinar and we hope to see you at another one.