Deductions Management 201

Deductions Management 201

The most common deductions come from shortages – and are often invalid. Learn about how shortage deductions can happen and how to handle them.


  • 2021-12-01

  • 11:00 AM - 12:00 PM CST

  • Free

  • SupplyPike

Learn How

Shortage deductions can hit hard and are pretty common. These deductions include codes 22, 24, and 25 and happen when a DC signs an order as short or missing. We talk about how to get a handle on these deductions – and dispute them. Listen as Karen Jackson answers your questions and explains how she successfully uses data to overcome these claims and get money back into her client’s pocket.


  • Setting yourself up for success with deductions
  • Limiting and preventing shortage deductions
  • Fireside chat with Karen Jackson of Level Up Sales and Marketing
  • Q&A with Karen and Eric


  • Eric Smith

    Eric Smith

    Product Owner, Deductions Navigator

    Eric directs the strategy and product development for the Deductions Navigator tool, a software product built to help suppliers manage retailer deductions.

  • Melodie Terry

    Melodie Terry

    VP of Marketing

    Melodie leads the education efforts at SupplyPike – being the creator of SupplierWiki, she has written articles, facilitated webinars, and developed the site.

  • Karen Jackson

    Karen Jackson

    Sales Manager at Level Up Sales & Marketing

    Karen Jackson works as the Sales Manager at Level Up Sales & Marketing. She brings 20+ years of experience managing accounts for Walmart and supplier sales.

Deductions Management 201

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SupplyPike helps you fight deductions, increase in-stocks, and meet OTIF goals in the built-for-you platform, powered by machine learning.

Deductions Navigator

Get insights to prevent valid retailer deductions and automatically dispute invalid ones. SupplyPike Deductions Navigator creates a 360° view of your deductions by aggregating relevant information in one place so you know what happened and why.