True Value Contact List - Buyers, RDC’s, and Inventory Managers

In this article, find:

· True Value product merchandising contacts

· True Value inventory management contacts

· True Value regional distribution centers

__________________________________________________________________________________

For new or prospective True Value suppliers, one of the most important things to have on hand is a direct line to the internal contacts who support your supply chain.

True Value has said that it seeks out partnerships with suppliers that are loyal, transparent, and willing to move with speed and efficiency. Even after the acquisition by Do It Best, True Value has only consolidated one distribution center in New Hampshire, rerouting inventory to Wilkes Barre, PA in order to streamline operations. In addition, new sales and customer service centers have been added to improve accessibility for customers. The changes align with the new merger initiative of Bigger. Stronger. Faster.

If suppliers have questions or inquiries throughout their partnership with True Value, we suggest reaching out directly to the individual in charge of the specific department product category, where experienced professionals can provide guidance.

True Value Product Merchant Contacts

True Value organizes its product merchant departments by product category. Each team handles everything from product placement to seasonal promotions.

Whether suppliers need clarification on assortment parameters or need to resolve order issues, these are the names and email addresses to know. Suppliers should use the list below to find the appropriate individual responsible for the product category and concerns.

True Value Inventory Management Contacts

Even when suppliers are utilizing Electronic Data Interchange (EDI), issues and questions regarding inventory and forecasting can still arise. It’s valuable to have direct access to the individual analyst managing the specific department category.

Suppliers should reach out to these contacts for communication regarding replenishment, resolving data match issues, and shrinkage.

True Value Regional Distribution Centers

True Value operates multiple regional distribution centers (RDC) strategically located throughout the United States.

Below is a complete list of each RDC including location codes, Data Universal Numbering System (DUNS), phone numbers and physical addresses. Keep this page saved for help with routing, logistics, and scheduling.

While True Value and Do It Best are undergoing simultaneous modernization and optimization, they are still committed to providing the best support possible for members and store owners.

Whether you’re reaching out to merchandising, inventory, or distribution, this contact list is designed to support suppliers in building and maintaining strong relationships.

Continued Learning: SupplierWiki's Resources

Add this article to your library to ensure you’re never left searching for the right contact when you need it. As always, SupplierWiki will continue to update this information because we know—supplier success starts with access to the right information.