Partners Online
Partners Online is Target’s ecosystem that contains all of the apps and reports relevant to Target suppliers. It also contains documents and guidelines useful and sometimes essential for Target suppliers. All supplier deductions and the means to track and dispute those deductions will be accessible only through Partners Online. For all intents and purposes, it is a supplier’s homebase for all things Target.
Synergy
Synergy is an app within Partners Online that allows suppliers to dispute chargebacks and follow the status of those disputes. Veteran Target Suppliers may know Synergy by its previous title, Vendor Dispute Tracking.
Synergy allows for suppliers to dispute almost all AP deductions in-app, but in order to access invoice infor mation, suppliers have to use other apps.
Other Apps on Partners Online
• Greenfield is Target’s new internal BI platform where they’re migrating a lot of apps, namely,
° Accounts Payable: Domestic
° Accounts Payable: Import
° Purchase Orders
° Vendor Report Card
° Supplier Performance Management
• Accounts Payable: Domestic – This is the app used to track account balance, payment information, open pay ables, open invoices, and the like. It will be useful for find ing the documents appropriate for successfully disputing invalid deductions.
• Vendor Report Card – This app is very useful for track ing your compliance and shipping performance over the course of recent months. Suppliers can use this app to optimize their shipping, get a sense of their shipping blindspots, and, perhaps, start the dispute process if there appears to be a repeated error on the retailer’s side of things.
• Supplier Performance Management – This app is also very useful for tracking your compliance and shipping performance over the course of recent months. Suppli ers can also use this app to optimize their shipping, get a sense of their shipping blindspots, and, perhaps, start the dispute process if there appears to be a repeated error on the retailer’s side of things. The only significant difference between Supplier Performance Management and Vendor Report Card is that SPM is used for new format POs and VRC is used for older ones.