Target Compliance Glossary
Target's Compliance Policy Guide includes a glossary of basic compliance terms. Some of the most pertinent terms have been compiled here in alphabetical order to help Target suppliers in compliance.
This list can be used a reference guide:
Chargeback: Deduction made by the system when a violation remains unresolved at the end of its two-week cycle. Chargebacks occur if Exemption/Exceptions are not applied. Suppliers can dispute chargebacks through Synergy.
Docklink: System for scheduling product deliveries to Target's FDCs by Prepaid/They Pay Suppliers. Only carriers have access as they possess a unique SCAC code.
Exception: Proactive removal of invalid violations by the SPM Team to prevent chargebacks. For instance, exceptions can be made in the case of natural disasters hindering deliveries.
Exemption: Reactive removal of invalid violations before deductions. Suppliers initiate exemption requests for OTS and FR charges, which are executed by the SPM Team.
On Time Arrival (Prepaid/They Pay): Indicates Supplier pays for goods movement to Target DC from Supplier's facilities.
On Time Release & Supplier Pickup Adherence (Collect/We Pay): Signifies Target pays for goods movement from Supplier's facilities to Target/consolidators via ShipIQ.
On Time Ship (Collect/We Pay): Indicates Target pays for goods movement from Supplier's facilities to Target/consolidators via VRS.
Partners Online (POL): POL is part of an integrated agreement between Target and Supplier that is binding with respect to all business conducted between Target and Supplier.
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POL includes (not limited to):
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Terms and conditions for doing business with Target
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Communication policies and procedural changes to certain Target requirements and processes
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Reporting tools to analyze Supplier business
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Portals to Target applications and systems
Reports: Tools for analyzing Supplier business and access to Target applications/systems.
Ryder: Appointment scheduling system for Prepaid/They Pay Suppliers delivering to Target's DCs. Accessible only to carriers with a unique SCAC code.
ShipIQ: Web-based system for communication of freight details by Suppliers. Provides Target with shipping information and network routing.
SPM Dashboard (SPMD) -- PO Supplier Performance Reports: Reporting suite within Greenfield for monitoring purchase orders' performance and compliance data. Accessed through Partners Online.
Supplier: Vendor partners collaborating with Target to provide goods and improve retail practices.
Synergy (SVD): Web portal via Partners Online for Suppliers to submit and monitor disputes electronically, with supporting documentation required.
Terms and conditions for doing business with Target: Communication of policies and procedural changes regarding Target requirements.
Violation: System-generated compliance assessment, active for two weeks. The violation amount is calculated based on late deliveries or non-receipt of goods.
VRS (Vendor Ready to Ship): Web-based system for Suppliers to communicate readiness to ship freight to Target, providing shipping and routing information.
How SupplyPike Can Help
Interested in improving compliance at Target? SupplyPike offers solutions to gather data and verify chargebacks, automatically disputing invalid ones and swiftly reclaiming lost funds. Schedule a meeting with a team member to see if SupplyPike is a good fit for your Target business!
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Written by Jessica Varon
About Jessica Varon
Jessica is SupplyPike's Senior Retail Insights Manager. Her industry expertise helps our teams build the best experience for our clients.
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