Nordstrom’s Distribution Network and Supplier Best Practices

In this article, learn about: 

• Distribution center locations 

• Nordstrom’s best practices 

• Common issues to avoid 

• How SPS can help 

Before the Burberry bags, YSL fragrances, and colorful cashmere ever reach Nordstrom’s shelves, every item will pass through a highly coordinated logistics network. Shipping into Nordstrom’s distribution centers (DCs) requires precision at every step, and suppliers who fall short are at risk of delays, rejected shipments, and chargebacks. 

In this article, we break down Nordstrom’s distribution network and some common pitfalls suppliers can avoid to keep inventory (and revenue) moving smoothly.  

Nordstrom’s Distribution Centers  

These facilities do far more than simply move boxes from point A to point B.  

Nordstrom’s DCs are used for: 

• Receiving supplier shipments. Each DC relies heavily on clean advanced ship notices (ASN), readable carton labels, and consistent packing quality to keep goods flowing.  

• Processing, sorting, and storing inventory. Teams sort inventory according to its next destination (i.e., stores, eCommerce fulfillment, cross-dock, or another DC).  

• Allocating merchandise to stores and customers. After processing, inventory will either move to store replenishment or stay within the DC to fulfill online orders.  

Inventory is often reallocated between channels based on demand — a reminder of why correct item data and labeling truly matter.  

Nordstrom uses twelve strategically placed DCs across the US. The facilities are assigned distribution center numbers, which are used on purchase orders (POs), labels, and bills of lading (BOL). 

Related Reading: Distribution Glossary of Terms 

How Inventory Moves Through Nordstrom’s Distribution Network 

Whether suppliers are shipping apparel, accessories, or home goods, the flow through Nordstrom’s DC networks is typically the same.  

1. Arrival 

Carriers arrive with a scheduled appointment.  

Cartons are inspected for: 

• Correct PO alignment 

• Any visible damage 

• Mismatched quantities against PO 

• Proper GS1-128 labeling 

2. Scanning and ASN Matching 

DC teams rely on supplier ASNs to match every carton and SKU.  

A clean ASN means: 

• Faster unloading and processing 

• No manual data reconciliation 

• Lower risk of deductions 

3. Sorting and Put-away 

Merchandise is sorted by: 

• Channel (full-line store, eCommerce, Nordstrom Rack) 

• Department 

• Allocation needs 

• Fulfillment velocity 

4. Allocation and Outbound Transfer 

Merchandise leaves the DC through different outbound paths: 

• Replenishment shipments 

• Transfers to other DCs 

• Direct-to-consumer fulfillment 

• Seasonal pushes 

Suppliers who understand this flow tend to ship in cleaner, more predictable ways that reduce deductions and strengthen vendor scorecard performance. 

Related Reading: What is Proof of Delivery? 

Common Reasons DCs Issue Deductions (and How to Avoid Them) 

Nordstrom DCs rely on clean inbound shipments to keep operations running smoothly. The most common issues that slow down processing and lead to deductions include: 

Incorrect or Incomplete ASNs 

Even small mismatches like quantities, Universal Product Codes (UPCs), or store numbers can create delays during receiving.  

Canceled Orders 

Suppliers should verify that all purchase orders are active before shipping. Nordstrom will refuse shipments if the purchase order is not on file, is not activated in the system, or if it has been canceled for any reason.  

Poor Carton Labeling 

Common labeling issues include: 

• Crumpled or unscannable labels 

• Labels placed over carton seams 

• Incorrect carton IDs 

Mixed Merchandise or Incorrect Case Packs 

DCs need a consistent case pack structure to avoid repackaging and rework operations.  

Early or Late Deliveries 

Routing windows matter with Nordstrom. DC staffing and truck schedules are planned around them. Suppliers who maintain clean data, consistent packaging, and strong communication with carrier partners generally experience faster DC processing and fewer chargebacks. 

Related Reading: Glossary of Common Deduction Terms 

Best Practices for Successfully Working with Nordstrom’s DCs 

Pack one PO per carton 

Nordstrom requests that suppliers do not mix merchandise for different stores within the same carton. Merchandise should be packed by style, color, and size.   

Pro Tip: When quantities do not allow for a full carton of the same style, multiple styles may be packed together if sizes are consistent throughout the pack.  

Follow the Routing Guide for Every Shipment 

Nordstrom updates routing expectations regularly within the vendor portal. Treat each PO as a fresh set of instructions.  

Audit Labels Before Shipping 

Suppliers should ensure that: 

• Labels are readable and scannable 

• Cartons match the ASN 

• Labels match Nordstrom’s placement guidelines 

Use Third-Party Analytics  

Analytics tools help suppliers: 

• Monitor vendor scorecards 

• Predict compliance trends 

• Track discrepancies in shipment data 

• Find recurring DC level issues 

Communicate Early When Issues Arise 

When quantities change or delays happen, telling Nordstrom in advance protects both sides and the supply chain. 

Follow Nordstrom’s Sustainability Practices 

Nordstrom prioritizes partners who share their commitment to responsible, environmentally friendly operations. This includes using appropriately sized case packs, choosing recyclable or biodegradable void fill, and incorporating eco-friendly materials wherever possible.  

Key Supplier Contacts 

While Nordstrom full-line and Nordstrom Rack do not always share the same DCs or processing standards, they do share the same contacts for suppliers who have questions.  

How SPS Can Help 

SPS for 3PLs integrates with any warehouse or transportation software, so suppliers can exchange data with customers in a consistent, scalable way. 

Automate Data for Omnichannel Order Fulfillment 

Standardize the way you receive information from all your customers. Get all your order and shipment information integrated into your system, regardless of fulfillment model or communication method (EDI, API, portal, or other). 

Stay in Compliance with Retailer Requirements 

Stay fully aligned with evolving retailer compliance requirements across all channels and deliver a world-class customer experience at every touchpoint.  

Ready to get started? Connect with one of our solution experts to see if SPS for 3PLs is the right solution for you.