Code 92s are sent when merchandise is returned due to overstock or a recall. An overstock is when Walmart couldn’t sell product, therefore, it’s being returned to you.
Code 92s would only be triggered when there was a recall or overstock on your items. Refer to supplier agreement and provide written authorization which details change.
Code 92s can be disputed through the dispute portal, but the best practices state to contact your buyer if you feel like you’ve received code 92 in error.
Contact your buyer for direction, or email the returns center at GBSreturncenter@walmart.com.
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