Code 31: PO Number Not on Invoice

What is Deduction Code 31?

Code 31s are triggered when the retailer receives an invoice that does not have a PO number.

How to Prevent Valid Code 31s

• Always include PO number with your invoices (EDI 810s).

Can Code 31s be Disputed?

Yes, code 31s can be disputed in Direct Commerce.

How to Dispute Invalid Code 31s

Supporting Documentation:

•  Invoice (EDI 810) with the correct PO number.