For Amazon 1P vendors, chargebacks can quietly erode margins and operational confidence, especially when they’re treated as a cost of doing business. In many cases, those are funds that don't need to remain “lost”.
Deduction recovery, however, can be complicated. Your internal teams may have neither the time nor the knowledge to handle the volume of dispute and recovery cases effectively. Yet, with a revenue loss rate of 1-3% on average, it's vital to get this money back.
Many chargebacks are avoidable, disputable, and recoverable. Bringing on a specialized service provider can help you get more of these fees back. This can be a very cost-effective, strategic move.
Operational Intelligence & Prevention
Root Cause Analysis
In addition to handling revenue recovery, most service providers will also analyze patterns across ASN errors, labeling issues, and late shipments to spot root causes, suggest changes to procedure, and thereby prevent future chargebacks.
Compliance Frameworks
These specialists can also help build internal SOPs and even custom dashboards, which help align your operations with Amazon’s evolving requirements, thus reducing risk further.
Time & Resource Efficiency
Automated Monitoring
Many providers use tools to flag chargebacks in real time, reducing manual oversight and freeing up your team to focus on growth.
Vendor Central
Partnering with an expert means offloading the complexities of Vendor Central and related interfaces to a team that knows it inside and out and can achieve more effective results — and save you time and resources.
Strategic Leverage
Executive Reporting
Expert providers deliver clear summaries and provide benchmarking that helps you communicate chargeback impact and resolution progress to leadership.
Post-Event Audits & Other Services
Errors in deductions spike after peak sales events like Prime Day; a good strategic partner helps audit and recover revenue lost to misapplied fees and inventory discrepancies. In addition, beyond chargebacks, a good partner can help with broader revenue recovery, like advertising overcharges and Co-op agreement disputes.
