A Complete List of Belk Chargeback Codes

By Bekah Tatem, Sr. Content Writer

Last Updated July 15, 2025

8 min read

In this article, learn about:

Belk chargeback codes for each vendor type

How to submit chargeback disputes

Mistakes and errors often seem inevitable in the supply chain, but retailers still put guidelines in place to avoid them if possible. When these expectations aren’t met, vendors may see a variety of chargeback codes listed on their invoices.

Belk categorizes its vendors into three groups:

Each vendor type has its own set of business requirements, outlined in their respective vendor guides linked above. The chargebacks Belk issues are based on those requirements and can vary depending on which vendor group you belong to.

To help you understand which chargebacks apply to you, each table below includes a final column noting the applicable vendor type(s).

Product Information Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
49	Sample/image not received 8 weeks before shipment	$250 per sample/image	National Brands Private Brands (Domestic)
50	GXS item set up not finished 2 weeks before Belk order deadline	$10 per SKU	National Brands Private Brands (Domestic)
50	GXS item set up not finished 2 weeks before Belk order deadline	$10 per SKU	National Brands Private Brands (Domestic)
50	Incorrect NRF color/size code used	$10 per SKU	National Brands Private Brands (Domestic)
50	UPC number recycled too early	$10 per SKU	National Brands Private Brands (Domestic)
50	GXS item/pre-pack set up information changed after order entry (including UPC number)	$10 per SKU	National Brands Private Brands (Domestic)
104	Late receipt of First Fit sample	$100 per sample	Private Brands (Domestic) Private Brands (International)
105	Late final fit approval	$100 per style	Private Brands (Domestic) Private Brands (International)
106	Missing/unauthorized party for product testing	$500 per instance	Private Brands (Domestic) Private Brands (International)
107	Missing/unauthorized party for final inspection	$500 per instance	Private Brands (Domestic) Private Brands (International)
121	Late receipt of Ad/Ecom sample	$100 per sample	Private Brands (Domestic) Private Brands (International)
126	ASN quantities do not match invoice quantities	$100 per instance	Private Brands (International)
128	Product Shipped with a failed Test Report or Final Inspection	Full FOB cost	Private Brands (International)

Please note: GXS was acquired by OpenText in 2014. GXS and OpenText are used interchangeably throughout Belk’s vendor guide. In general, GXS mentions refer to the OpenText/GXS Active Catalog that Belk uses to transmit catalog data.

Purchase Order Shipments Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
48	PO not shipped once and complete	$500 per PO per occurrence of additional shipments on same PO	National Brands Private Brands (Domestic)
82	No order on file/Shipped without a valid PO#	$25 per store per PO	National Brands Private Brands (Domestic)
88	Not ordered/substituted SKU shipped	$25 per carton + 10% of total cost	National Brands Private Brands (Domestic)
89	More quantity received than ordered for store	$25 per carton + 10% of total cost*	National Brands Private Brands (Domestic)
90	Shipped Early	$25 per store per PO	National Brands Private Brands (Domestic)
96	Store not listed on PO	$25 per carton*	National Brands Private Brands (Domestic)
97	Shipped Past Cancel	$25 per store per PO	National Brands Private Brands (Domestic)
103	Short shipment of greater than 5% of PO	5% of FOB	Private Brands (Domestic)
108	Freight on Board vessel past FOB cancel date	At Belk's discretion	Private Brands (International)
109	Freight on Board vessel 8-14 days past FOB cancel date	At Belk's discretion	Private Brands (International)
110	Freight on Board vessel 15+ days past FOB cancel date	At Belk's discretion	Private Brands (International)
128	Product Shipped with a failed Test Report or Final Inspection	Full FOB cost	Private Brands (Domestic)
130	Request to change Factory or Port within 60 days of FOB Start Ship date	$1500 per PO	Private Brands (International)

*Chargeback rate is applicable to full PO unit quantity/carton.

EDI/ASN Information Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
29	ASN doesn’t match carton contents	$5 per store per PO*	National Brands Private Brands (Domestic)
36	ASN transmission sent late	$5 per carton	National Brands Private Brands (Domestic)
67	Inaccurate SKU on ASN	$5 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
75	Missing/Unusable/Incorrect ASN	$10 per carton	National Brands Private Brands (Domestic) Private Brands (International)

*Chargeback rate is applicable to full PO unit quantity/carton.

Related Reading: EDI 856—Advance Ship Notice/Manifest

Product Preparation Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
46	Missing size strip tape or sticker	$0.60/unit, minimum $50.00 per PO	National Brands Private Brands (Domestic)
80	Missing/incorrect/ unscannable UPC ticket or incorrect ticket placement	$0.60/unit, minimum $50.00 per PO*	National Brands Private Brands (Domestic) Private Brands (International)
81	Missing/Incorrect Retail	$0.60/unit, minimum $50.00 per PO*	National Brands Private Brands (Domestic) Private Brands (International)
84	4 Missing or unacceptable hanger/sizer	$0.60/unit, minimum $50.00 per PO*	National Brands Private Brands (Domestic) Private Brands (International)
98	SKU from Different Vendor	$7 per carton	National Brands Private Brands (Domestic)
99	Unknown UPC	$7 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
101	Missing or defective RFID or RFID sourced from non-approved vendor	$0.60/unit, minimum $50.00 per PO*	National Brands Private Brands (Domestic) Private Brands (International)
116	Hanger sourced through non approved vendor	$500 per order	Private Brands (Domestic) Private Brands (International)

*Chargeback rate is applicable to full PO unit quantity/carton.

Ecommerce Product Preparation Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
52	Packaged incorrectly (e.g., missing polybag, missing label, or does not follow directions)	$250 per PO + $1 per unit*	National Brands Private Brands (Domestic)
53	Product shipped on hanger	$250 per PO + $1 per unit*	National Brands Private Brands (Domestic)
54	Product shipped in carton not within minimum/maximum requirements	$250 per PO + $50 per carton*	National Brands Private Brands (Domestic)
55	Product not shipped in single SKU carton where required	$250 per PO + $.50 per unit*	National Brands Private Brands (Domestic)
57	Product not shipped in reshippable single unit packaging as required	$500 per PO + $10 per unit*	National Brands Private Brands (Domestic)

*Chargeback rate is applicable to full PO unit quantity/carton.

Drop Ship Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
47 – DUP	Duplicate tracking numbers entered for multiple packages	$30 per instance	National Brands
47 – GRU	Vendor shipped Home/Residential delivery; package should have shipped via Ground Economy (less than 15 lbs.)	$5 per instance	National Brands
47 – NRC	Incorrect tracking number in CommerceHub; No Belk PO exists for listed tracking number	Full freight cost + $5	National Brands
47 – RGR	Ground Commercial service level used for a Home/over 70 lb. Residential delivery	$2.50 per instance	National Brands
47 – SMO	Vendor shipped via Ground Economy; package should have shipped Home/Residential Delivery method (more than 15 lbs.)	Incremental freight cost	National Brands
47 – TPT	Drop Ship utilized 3rd party billing	Full freight cost	National Brands
51	Drop ship merchandise confirmed/shipped/cancelled outside the required 2 business day SLA	$30 per order	National Brands
51	Drop ship order not shipped and closed within the 2-business day SLA	$15 per order	National Brands
51	Failure to meet credit memo requirements for customer returns, mis-ships, and un-deliverables	$15 per order	National Brands
51	Failure to respond to customer service request within 1 business day	$15 per order	National Brands

Carton Preparation Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
35	Cartons do not meet minimum/maximum dimensions or weight	$2 per carton*	National Brands Private Brands (Domestic)
37	Incorrect or missing PO#/store/dept on carton	$10 per carton*	National Brands Private Brands (Domestic)
43	Carton sealed with excessive bands/straps/not sealed	$10 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
45	Missing carton color code label	$25 per store per PO + $0.25 per carton*	National Brands Private Brands (Domestic)
56	Not packed separately by store or PO #	$75 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
58	Items shipped to store in individual polybags	$20 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
85	Missing/unscannable GS1-128 carton label or missing info on carton label	$10 per carton*	National Brands Private Brands (Domestic) Private Brands (International)
127	Product Shipped on a Cancelled PO or prior to the FOB Start Ship date	Full FOB cost	Private Brands (International)

*Chargeback rate is applicable to full PO unit quantity/carton.

Shipping and Transportation Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
27	Freight not available for pickup at confirmed Carrier appointment time	Missed appointment fee + $250 handling	National Brands Private Brands (Domestic)
59	Missing shipment ID in FedEx reference field	$250 handling + full freight invoice amount	National Brands Private Brands (Domestic)
68	BOL is unavailable or Transplace ME# not present on BOL for collect shipments	$250 per shipment	National Brands Private Brands (Domestic)
72	Routing request received after 12pm local time, 3 business days prior to requested ship date	$250 per routing request	National Brands Private Brands (Domestic)
73	Inaccurate cube, weight, carton count, or PO#s listed on routing request	$250 per shipment or $250 handling + full freight invoice (based on cost impact)	National Brands Private Brands (Domestic)
74	Applicable to LTL Shipments only: failure to palletize shipment, pallet count incorrect, or unavailable in TMS	$250 per shipment	National Brands Private Brands (Domestic)
76	Expense sharing of 50% freight cost for shipments originating west of the Mississippi River	50% of full freight invoice amount	National Brands Private Brands (Domestic)
77	Expense sharing of consolidation costs	100% of consolidation charge	National Brands Private Brands (Domestic)
79	BOL is incorrect or incomplete (missing signature, seal #, PO#, wrong BOL, or erroneous data)	$250 per shipment	National Brands Private Brands (Domestic)
93	Unauthorized shipment or unauthorized carrier used	$500 handling + full freight invoice amount (Nat’l & Domestic) $250 handling + full freight invoice amount (Int’l)	National Brands Private Brands (Domestic) Private Brands (International)
94	Other transportation charges (e.g., accessorials, detention, demurrage, late delivery, etc.)	$250 handling + full amount of fees assessed (Nat’l & Domestic) $50 handling + full amount of fees assessed (Int’l)	National Brands Private Brands (Domestic) Private Brands (International)
95	Shipped to wrong DC or location	$125 handling per DC + $10 per carton	National Brands Private Brands (Domestic)
111	Booking request submitted to freight forwarder too late or changed too close to ship window	$4000 per PO + potential premium for freight cost difference	Private Brands (International)
112	Cargo not delivered to carrier for booked vessel	$4000 per PO + potential premium for freight cost difference	Private Brands (International)
118	Failure to provide Transplace load# in ASN	$250 per shipment	National Brands Private Brands (Domestic)
119	Detention Loading	$250 handling + full amount of fees assessed	National Brands Private Brands (Domestic)
120	Unauthorized pallets for TL	$250 per shipment	National Brands Private Brands (Domestic)
122	Freight CBM variance greater than ±5% on confirmed booking vs. actual	$1500 per CBM of variance beyond ±5%	Private Brands (International)

Invoices and Accounts Payable Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
34	Invoice not sent via EDI 810	$50 per invoice	National Brands Private Brands (Domestic)
40	Invoice not consolidated	$25 per invoice	National Brands Private Brands (Domestic)
40	Invoice missing required information or contains inaccurate information	$25 per invoice	National Brands Private Brands (Domestic)
41	Trade Discount Agreed to Terms	See Trade Terms	National Brands Private Brands (Domestic)
102	Invoice sent prior to final ASN/Shipment	$100 per instance	National Brands Private Brands (Domestic)
103	Short shipment of greater than 5% – 10% of total PO	5% of FOB cost of total PO original quantity	Private Brands (International)
131	Short shipment of more than 10% of total PO	10% of FOB cost of total PO original quantity / Belk may cancel at discretion	Private Brands (International)

Other Chargeback Codes

Code	Description/Issue	Chargeback	Applicable Vendor Type
25	Other Account Payable Deduction	Varies by type	National Brands Private Brands (Domestic)
113	Detainment fees due to non-compliance of US forced labor requirements will be assessed.	$100 handling + full amount of fees assessed	Private Brands (International)

How to Submit Belk Chargeback Disputes

Dispute information should be sent to Belk_Compliance@belk.com with the following information:

Vendor Name

Vendor Number

Purchase Order Number

Debit Memo Number/Invoice Number

Ship Date

Documentation and explanation supporting dispute reasoning (be as detailed as possible)

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